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  • JovanaJankovic on September 14, 2021
    5 Replies
    Hello everyone, I am just starting with Ads in my marketing campaign and checking if everything is connected right. When we made our site, a year and a half ago, we connected Pixel, but now when I check it, it has some error. I am seeing t...
    Top Contributor
    September 17, 2021 10:52
    Yes that's where! Can you click that blue button that says "configure web events" and then send a screenshot of what's in there please? Then I can he...
  • Solved
    Danylo on September 13, 2021
    1 Replies
    Hi! I've contacted support 3 times, but they can't help. I've started installing Google Ads app and for the first time connected the wrong Google user with multiple Google Ads accounts to choose from. I haven't chosen any and tried to start installa...
    HubSpot Moderator
    September 13, 2021 18:24
    Hi @Danylo , Thanks for reaching out to the Community! Let's try an incognito tab from Chrome after clearing your cache -see " Clear your browser'...
  • dyustitama on September 09, 2021
    2 Replies
    Hii everyone, I am looking forward to finding the solution to integrated ads on marketing? If you are looking at my SS the contacts have 0 but the rest have numbers. Thank you very much
    Participant | Diamond Partner
    September 10, 2021 15:56
    Hi, I’d recommend ensuring you have lead syncing set up in your ad settings so that leads from your ads are created as contacts in your CRM. You can f...
  • Solved
    aakritimittall on September 01, 2021
    2 Replies
    How can we specifically know the contacts who have clicked on the linkedin ad but did not fill the respective form?
    Contributor | Platinum Partner
    September 03, 2021 03:46
    Hi @aakritimittall - it is not possible to see who exactly clicked on an ad. However you can at least use the LinkedIn Ad Campaign Manager to get s...
  • Solved
    MHayataki on September 01, 2021
    3 Replies
    Hi, What are the advantages and disadvantages of creating ads audience on HubSpot? Obvious advantages are 1. HubSpot Ads audience offers the same experience across all platform so less learning curve 2. You have all audience on HubSpot, ins...
    Community Manager
    September 12, 2021 20:24
    Thank you very much for sharing @KTownsend !
  • Solved
    jlugbill on August 27, 2021
    6 Replies
    Hello, We are trying to use Hubspot tracking links for a campaign (eg. Because these URLs redirect, Google Ads is disapproving them given the final URL and destination URL do not match. What is the workaround here? I have...
    September 07, 2021 06:33
    Hi Ben, Unfortunately, that is not possible because the landing page is hosted by the client applicant management SaaS, and we cannot pass hidden...
  • Solved
    AnnaRic on August 27, 2021
    1 Replies
    We use Google Tag Manager to track conversions on our ads. We had previously been using Click Dimensions for lead capture but the day we converted all lead gen forms to HubSpot, the conversions tracked in Google Ads dropped to 0. We integrated ...
    Community Manager
    August 30, 2021 15:14
    Hello, @AnnaRic I would recommend connecting with HubSpot Technical Support , as Support is included in your subscription and they will be able ...
  • JHartvickson on August 26, 2021
    1 Replies
    I am having trouble capturing HubSpot form submissions in Google Ads via conversion tracking. I've: Confirmed the global site tag is installed with Tag Assistant Installed the event snippet (for on click) using the Header Footer Code Manager W...
    Community Manager
    August 27, 2021 13:48
    Hello @JHartvickson , currently HubSpot doesn't measure data the same way Google Analytics does. All of the tracking tools have different rules and...
  • NAds on August 17, 2021
    2 Replies
    Hello, i fairly new to both hubspot and FB Ads. Can i use hubspot fields to create a similar audience for ads? For example, i have a field in contacts where i say if the contact subsribed my services. Can i use that to direct the FB Ads to similar p...
    Top Contributor
    September 14, 2021 22:53
    You should be able to! I'm assuming that you are referring to lookalike audiences, correct? Since them subscribing to your services can be counted as...
  • hhawk on August 09, 2021
    13 Replies
    Are you seeing the same errors we are? We are testing Facebook's Conversion API (CAPI) using the beta implemenation that HubSpot has created. A bug delayed our start as it took a few weeks to resolve a bug that blocked implementation. Data is now ...
    August 18, 2021 09:22
    Thanks for your input @hhawk Because the CAPI Beta mandated that we run the pixel through Hubspot, I'm reluctant to move back to having the pixel...
  • Solved
    CAckermann on August 03, 2021
    2 Replies
    Is there any way to create social ads (i.e. by using an already published Facebook Post) within an existing Facebook Ads ad set? As far as I see, it's only possible to create all new ad sets within the hubspot ads manager?
    Top Contributor | Diamond Partner
    August 09, 2021 06:46
    Hi @CAckermann , You cannot do this right now from HubSpot once the campaign is on. But you can always edit your campaign from FB BM even afte...
  • Solved
    TimPolly on August 03, 2021
    1 Replies
    We have a referral site that's being pulled in as Paid and inflating our paid reporting. How can I 1) either remove it totally from paid reports or 2) recategorize it properly? I don't see a way to remove a specific site/source from an analy...
    Most Valuable Member
    August 03, 2021 02:17
    Hi @TimPolly , HubSpot categorizes traffic following these rules: How traffic is categorized into each source If you can influence your traf...
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