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nna666 on March 06, 2026
Hi HubSpot Community, I am experiencing a bug on the HubSpot Ads dashboard and wanted to report it here. Issue: The Ads page ( https://app-na3.hubspot.com/ads/343039708/ ) is displaying the following error message: "It looks like you're using an read more
0 upvote
1 Reply
Hall of Famer | Partner
March 07, 2026 01:07
Hi @nna666 , Comet Browser is not a supported browser for HubSpot, see here: https://knowledge.hubspot.com/account-security/browsers-supporte...read more
Solved
jxk on January 28, 2026
Hi there, I just want to ask for the community's advice, because I'm having issues syncing lifecycle changes from Hubspot to Facebook ads when using forms on our website (have tried both Hubspot forms and Typeform, which we currently use). Syncing read more
1 upvote
3 Replies
Accepted solution
Key Advisor
January 29, 2026 16:47
Hi @jxk , This is a really common pain point and honestly one of the more frustrating gaps in HubSpot's native ad integrations. The reason it wor...read more
Solved
AAlbright0 on January 26, 2026
I keep trying to publish my ads that I have sitting in drafts. When I try to publish I get an error message saying "Internal error" and no other information. I have gone back through everthing and nothing is standing out as being an issue. Without a read more
0 upvote
5 Replies
Accepted solution
Most Valuable Member | Platinum Partner
January 27, 2026 08:56
Welcome to the Communuity @AAlbright0 . It looks like maybe you've solved this with the help of @BérangèreL ? If not, here are a few troubleshooti...read more
Solved
LStier on December 29, 2025
Can someone help me understand the difference between these two Ads Activity instances on the Contact record? There are numerous "Ads Activity" logged on the record but not all say that the Ad was clicked. So, in instances where it omits the click i read more
1 upvote
2 Replies
Accepted solution
Key Advisor
December 30, 2025 14:04
Hi @LStier Good question and youre not alone in finding this confusing, HubSpot's ads activity logging isnt super intuitive at first glance. S...read more
Solved
Incremental on December 11, 2025
Within the Ads tool when creating events it would be helpful to assign these to specific brands/business units. This would ensure that lifecycle stage change events, or form submission events, are sent to the ad networks only for contacts linked to read more
2 upvotes
1 Reply
Accepted solution
Hall of Famer | Partner
December 11, 2025 09:05
Hi @Incremental , The best place for these kinds of requests is the ideas section of the community: https://community.hubspot.com/t5/HubSpot-...read more
Solved
LFrankl on November 27, 2025
I would like to create a LinkedIn audience in “Ads” based on segments (formerly lists) that I have created. There are, for example, 400 accounts in a list. I know that at least 90% of these accounts can be found on LinkedIn, but sometimes the co read more
1 upvote
6 Replies
Accepted solution
Community Manager
December 09, 2025 05:34
That’s wonderful @LFrankl ! I’m glad waiting worked out, thanks for sharing your update! 😊 Have a lovely day! Bérangère
jgueron on November 21, 2025
Imagine if your ads could actually know the difference between a window shopper and your next most loyal customer. With Performance Max (PMax) campaigns in HubSpot's Google Ads integration, they can! Instead of guessing, you get to teach Go read more
2 upvotes
2 Replies
HubSpot Moderator
January 07, 2026 13:36
Hey @aobon ! Thanks for brining this up! Our Product team is working on rolling out that functionality, and we should be able to support that by t...read more
Solved
kathleensevern on November 17, 2025
I am attempting to connect a Facebook Ad account to Hubspot - I have full permissions for the Facebook Ad Account and Contact, Segment and Ads permissions in Hubspot. I've followed the HubSpot provided guides. I'm receiving the error inclu read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Gold Partner
November 18, 2025 06:37
Hi @kathleensevern , Sometimes these integration errors can be caused by a temporary glitch in the authentication between HubSpot and Facebook...read more
spacey on November 15, 2025
The Google Ads conversions' page says that no tags/pixels were detected for the conversion action I just set up through Hubspot Marketing->Ads->Events. In the event creation flow, it asked me to choose an Ads account for the pixel and it conf read more
0 upvote
2 Replies
Member
November 17, 2025 06:19
No, from Marketing->Ads->Events
Solved
SaketTripathi25 on November 10, 2025
I’m trying to implement Google Ads Enhanced Conversion Tracking for a HubSpot form submission. Still, I’m facing an issue where the dataLayer fails to pass the user’s email address after a successful form submission. Here’s what we did: On the t read more
Accepted solution
Contributor
November 22, 2025 16:45
The email address isn't available on the thank you page. You need to hook into the javascript API on the form page and get the email address from th...read more
EllDunst on October 15, 2025
Hi - first time posting! We're trying to connect our FB Ad Account to our HubSpot account. Some of the information is flowing through (impressions and clicks), but conversions/leads are not. I'm wondering if it's connected to the fact that the "Co read more
0 upvote
1 Reply
Community Manager
October 15, 2025 09:22
Hi @EllDunst , Welcome to the Community! I understand that you are seeing some discrepancies since connecting your Facebook Ads to Hubspot. I...read more
Solved
PCerqueira on October 02, 2025
Hey, just want some opinions on what's your go to strategy for conversion tracking on Google Search Ads when it comes down to form submissions. Do you combine Hubspot offline conversions (Lead, MQL & SQL) to track New Contacts and existing cont read more
0 upvote
2 Replies
Accepted solution
Participant | Gold Partner
October 03, 2025 01:45
For form submissions, I usually recommend a hybrid approach. When it comes to tracking form submissions on Google Search Ads, the most effective app...read more
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