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SaketTripathi25 on November 10, 2025

Help Needed: DataLayer Not Capturing Email for Enhanced Conversions

I’m trying to implement Google Ads Enhanced Conversion Tracking for a HubSpot form submission. Still, I’m facing an issue where the dataLayer fails to pass the user’s email address after a successful form submission. Here’s what we did: On the t read more

Reply ads Analytics Tools Developer Enterprise Forms How-To Integrations Professional

1 upvote

3 Replies

Accepted solution

OJ_ONT

Contributor

November 22, 2025 16:45

The email address isn't available on the thank you page. You need to hook into the javascript API on the form page and get the email address from th...read more

Solved

Mykhailo1 on July 04, 2023

Tracking leads from Facebook Ads

After filling out the form on the website, the data of people who want to place a custom order is transferred to Hubspot. In the "contacts" tab, I need to see who exactly came from Facebook Ads to determine the effectiveness of advertising campa read more

Reply ads Contacts CRM How-To Marketing

0 upvote

1 Reply

Accepted solution

TomM2

Thought Leader | Platinum Partner

July 04, 2023 07:48

Hey @Mykhailo1 are you using HubSpot's native lead-ads integration or are you using a third party integration? The native integration should tra...read more

Solved

smedlin13 on March 30, 2023

Ad Templates that Match the Buyers Journey

Hello there, I am working with my team to set up a seamless system to create digital ads for ABM and LinkedIn. My boss has suggested that we create templates to match each stage of the buyer's journey - Aware, Consider, and Decide. Are there an read more

Reply ads Campaigns How-To Templates

0 upvote

1 Reply

Accepted solution

Ben_M

Key Advisor

March 31, 2023 08:46

Best thing I can tell you is to look at your own Linkedin/Facebook/etc. as those ads are targeting you. To ask someone what you are without any backg...read more

Solved

psusanah on December 08, 2022

How to find out what contact converted on Google Ads

Hi all, I've been desperately trying for months to understand how to discover what contact / email address converted on Google Ads, and I still haven't been able to find an answer, even after speaking to the HubSpot support chat. What I want read more

Reply How-To

0 upvote

3 Replies

Accepted solution

Sweely

Member

October 03, 2025 13:52

The short answer is: The reason your Contacts column in HubSpot's Google Ads reporting remains at 0 is that the native integration requires a us...read more

EConway on July 18, 2022

[Free Guide] How To Drive More High-Quality Leads With Google Ads

Drive leads, build your pipeline and deliver to sales. ➡️ Download the guide now Lead generation-focused advertisers don’t exactly have it easy. To drive and nurture leads, you often have to connect with them multiple tim read more

Reply ads How-To Marketing

5 upvotes

5 Replies

EConway

HubSpot Employee

August 05, 2022 06:38

Thanks Shirley! I'll pass this feedback onto the team 🙂

OrlyTomer on June 13, 2022

HS events for Facebook lead generation campaigns

Hello All, I am trying to use the HS offline Events integration with Facebook in order to optimize my campaigns. I have integrated the 2 platforms and still I get this massage when trying to run a lead generation campaign that will optimize by the read more

Reply ads Campaigns How-To Integrations Marketing

1 upvote

1 Reply

danmoyle

Most Valuable Member | Platinum Partner

June 14, 2022 08:53

@OrlyTomer I don't have an answer, but I've shared with some of my colleagues. Hopefully someone can help and I can learn from your experience! ...read more

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