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TriptiCoachingV
Member

Unable to start a google ads account from hubspot

SOLVE

Hi, 

I tried to activate the Google ads from the marketing hub area and was unable to do so. Please take a look at the error and advice on how this could be fixed. 

 

Best Regards

TrishnaGoogleads.png

0 Upvotes
1 Accepted solution
Fergo
Solution
Participant

Unable to start a google ads account from hubspot

SOLVE

Hi Trishna,

 

Are you trying to create a new account?

 

If so,

  • Could you try in another browser (Safari)?
  • Have you added a payment method to your Google Account? This is needed before connecting to HubSpot. 

 

Here is a list of all the requirements:

 

  • Only individual Google Ads accounts can be connected to HubSpot. Google Ads manager accounts cannot be connected to HubSpot, so any Google Ads account being managed in a manager account should be connected to HubSpot individually.
  • If you've installed an ad blocker extension for your browser, make sure you disable it when you connect your Google Ads account and when you're using the HubSpot Ads tool.
  • The HubSpot user who connects a Google Ads account must have Publish access to the ads tool in HubSpot.
  • The HubSpot user who connects a Google Ads account must have Admin access for that individual account. In your Google Ads account, you can check the access level for any user by clicking the Tools dropdown menu and selecting Account access.

 

Best,

Fergal

View solution in original post

0 Upvotes
1 Reply 1
Fergo
Solution
Participant

Unable to start a google ads account from hubspot

SOLVE

Hi Trishna,

 

Are you trying to create a new account?

 

If so,

  • Could you try in another browser (Safari)?
  • Have you added a payment method to your Google Account? This is needed before connecting to HubSpot. 

 

Here is a list of all the requirements:

 

  • Only individual Google Ads accounts can be connected to HubSpot. Google Ads manager accounts cannot be connected to HubSpot, so any Google Ads account being managed in a manager account should be connected to HubSpot individually.
  • If you've installed an ad blocker extension for your browser, make sure you disable it when you connect your Google Ads account and when you're using the HubSpot Ads tool.
  • The HubSpot user who connects a Google Ads account must have Publish access to the ads tool in HubSpot.
  • The HubSpot user who connects a Google Ads account must have Admin access for that individual account. In your Google Ads account, you can check the access level for any user by clicking the Tools dropdown menu and selecting Account access.

 

Best,

Fergal

0 Upvotes