We just connected our Google Ads account to our HubSpot account. When we go to add a pixel for it, we are unable to select the option from the dropdown menu. What might be causing this issue?
1 Accepted solution
HI @mlkinsey,
Could you confirm that you're meeting these requirements? https://knowledge.hubspot.com/ads/install-pixels-from-external-ad-networks
- To install a pixel or tag, the HubSpot user installing the pixel or tag must have Ads Publish permissions.
- To install a pixel or tag such as the Facebook pixel, Google conversion tracking tag, and LinkedIn Insight Tag, the corresponding Facebook Ads, Google Ads, or LinkedIn Ads account must be first connected to HubSpot.
Best regards
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
HI @mlkinsey,
Could you confirm that you're meeting these requirements? https://knowledge.hubspot.com/ads/install-pixels-from-external-ad-networks
- To install a pixel or tag, the HubSpot user installing the pixel or tag must have Ads Publish permissions.
- To install a pixel or tag such as the Facebook pixel, Google conversion tracking tag, and LinkedIn Insight Tag, the corresponding Facebook Ads, Google Ads, or LinkedIn Ads account must be first connected to HubSpot.
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
