Single facebook lead not being imported

WPowell
Member

Hi, 

We had a facebook lead ad running in April.

We can see all the generated leads in hubspot except one from the 19th.

leads before and after were brought in to hubspot but this single one seems to have been missed. 

 

I have checked it isn't a duplicate (We do have some)  and I can't see any diference in the data on facebook to suggest why this single lead was not synced to hubspot. 

 

Is there a reason I'm missing that one lead might not sync but others would?

 

Many thanks

Ads
0 Upvotes
1 Reply 1
TiphaineCuisset
Community Manager

Hi @WPowell 

 

Thank you for reaching out. 

 

Unsure as to why a single lead wouldn't sync. Did you double-check report filters on the Ads Dashboard maybe? 

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes