Not able to sync leads from second facebook page.

Indusmonk · ‎Mai 29, 2020

HI,
I have created two pages.

page 1 = https://www.facebook.com/tweencraftapp/

page 2 = https://www.facebook.com/Tweencraft-Business-Ads-105286297866742/

both pages are owned by me.
I am able to sync leads from first page. But not from second page. Second page is not even visible in hubspot portal.
I tried to disconnectt my account and again reconnect the account, in hope it will show me option to choose the pages. but its showing me only one page, the first one.
I want to connect my hubspot account with second page.

Indusmonk · ‎Mai 29, 2020

Okay i solved the problem. Even though both ar my pages.
i didn t provide sufficent permissions to one page on facebook. You need to go to facebook business integration option and their you need to "view and edit"
permissions to hubspot. Here you can provide permission to each page separately.

Lösung in ursprünglichem Beitrag anzeigen

Ali56 · ‎Jul 2, 2020

Did you get a resolution for this? Mine will also not sync and support is only available for sales

PamCotton · ‎Jul 2, 2020

Hello @Ali56

Could you please follow the steps on this article here in how to troubleshoot issues when syncing leads from your Facebook pages to HubSpot.

I hope this information helps.

Pam

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Indusmonk · ‎Mai 29, 2020

Okay i solved the problem. Even though both ar my pages.
i didn t provide sufficent permissions to one page on facebook. You need to go to facebook business integration option and their you need to "view and edit"
permissions to hubspot. Here you can provide permission to each page separately.

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