Lead syncing from facebook ad is extremely delayed

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New Member

Lead syncing from facebook ad is extremely delayed. It is resulting into lead loss. Is there a way to handle this time delay. If yes, how? If no, what is the solution? May be any change in Facebook settings or somewhere??

3 Replies 3
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Community Manager

Hi @arjuns,

 

There is no way to speed up the sync time between HubSpot and Facebook. The amount of time that it takes for leads to sync is dependent on Facebook's performance, so if Facebook is having sync delays, or is having any performance issues, lead syncing will take longer. 

 

Thank you,
Jenny


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Occasional Contributor

How is this the publishers (facebook and linkedin) problem? I can see the leads much earlier in my linkedin lead ads. 

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Occasional Contributor

Same with Linkedin Lead syncing. 

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