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Nath74
Member

Google ad contacts are not tracking

SOLVE

Hi,

 

Objective: know which campaigns my leads come from

 

I've linked Hubspot to Google ads. Impressions and clicks appear on Hubspot, but not leads.
Consequently, in the "contact" tab, when I add the "source of origin" column, all my contacts are "offline sources".

For your information, I've followed all Hubspot's instructions (contact tracking activated), and I've also added the Hubspot tag to my site. I dont use any customized tracking.

 

Thanks a lot for your help!

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1 Accepted solution
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Google ad contacts are not tracking

SOLVE

@Nath74 

 

In that case, you can check this article here: https://knowledge.hubspot.com/ads/troubleshoot-ad-tracking-issues#customized-tracking 

 

If you still face issues related to this kindly reach out to HubSpot support

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0 Upvotes
3 Replies 3
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Google ad contacts are not tracking

SOLVE

Hey @Nath74 

 

Have you gone through this article: https://knowledge.hubspot.com/ads/ad-tracking-in-hubspot

 

make sure auto tracking is enabled in your account: 

Jigar_Thakker_0-1708441018135.png

 

Let me know if you have any follow-up questions.

0 Upvotes
Nath74
Member

Google ad contacts are not tracking

SOLVE

Yes, I went through this article, I want to track search campaign so Hubspot should be able to track this campaign, auto tracking is enabled and I checked Hubspot's tracking template, it is all fine

I

0 Upvotes
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

Google ad contacts are not tracking

SOLVE

@Nath74 

 

In that case, you can check this article here: https://knowledge.hubspot.com/ads/troubleshoot-ad-tracking-issues#customized-tracking 

 

If you still face issues related to this kindly reach out to HubSpot support

0 Upvotes