Facebook leads gone and not importing to HS`

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New Member

Hello,

 

I connected  (at least I think I did) my Facebook Lead ads to my Hubspot account with the intention of the lead contacts automatically being added to my CRM contacts. My facebook lead add DOES have an email input requirement (this is a common problem according to some other comunity feed posts). 

 

Not only am I not getting my contacts updated in Hubspot, but when I go into my facebook ads admin page to export a CSV and upload manually to hubspot, all previous leads (hundredds of them) are gone... Pleae help!!

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Community Manager

HI @jsteeks,

 

Are you still experiencing this issue? Can you provide additional information in regards to where the breakdown is occurring. 

 

If you can share screenshots and details of where you are getting stuck, that would be great!

 

Thank you,
Jenny


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