Facebook integration sending info to FB that ads were edited in Hubspot when they were not

Petya · ‎Jun 9, 2020

Hi,

We integrated Hubspot with our Facebook ad account with the purpose only to synch leads from FB campaigns in Hubspot. We never created or edited any ads in Hubspot. However, yesterday I noticed that Hubspot sends information to FB that an advert that was created directly in FB is edited in Hubspot, and in reality it was not (see screenshot below). I went back and noticed it was the same on all new ads since the integration. This creates a problem that when an advert is already approved by Facebook, the edit sends it for review again. Is there a way to avoid this?

folked · ‎Dec 18, 2020

Same problem here! Any explanation yet?

JessicaH · ‎Jun 15, 2020

Hi @Petya,

Thanks for reaching out.

I want to tag in some thoughtleaders who may be able to assist with this.

Hi @Tnichs @ajchapman20 do you have any suggestions for @Petya?

Thanks!

Jess

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