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GJones
Member

Facebook Ads Creation issue

SOLVE

When I try to create an ad the page freezes on submitting the ad. I have tried to create an ad several times and the system gets stuck when submitting every time. 

0 Upvotes
1 Accepted solution
GJones
Solution
Member

Facebook Ads Creation issue

SOLVE

No, I figured out the issues. It was within the facebook ad manager account. 

View solution in original post

5 Replies 5
KartikeyG
Member

Facebook Ads Creation issue

SOLVE

I can create my facebook campaign.

As the facebook page is not reflected in campaign manager.

 

help kartikeyq@gmail.com

KartikeyG_0-1680516469823.png

 

0 Upvotes
jfrade
HubSpot Employee
HubSpot Employee

Facebook Ads Creation issue

SOLVE

Hi @GJones,

 

Just checking in to see if you're still experiencing issues with creating Lead ads within HubSpot?

 

If you are able to it would be really helpful to get the information @jennysowyrda mentioned in her response.

 

Thank you,

Jason 

 

GJones
Solution
Member

Facebook Ads Creation issue

SOLVE

No, I figured out the issues. It was within the facebook ad manager account. 

jfrade
HubSpot Employee
HubSpot Employee

Facebook Ads Creation issue

SOLVE

Hi @GJones,

 

That's great, I'm glad to hear you were able to solve the problem. Take care!

 

Thank you,

Jason

jennysowyrda
Community Manager
Community Manager

Facebook Ads Creation issue

SOLVE

Hi @GJones,

 

Can you please provide additional information including: 

1. Where this is happening

2. What browsers this is happening on

3. Does this happen in an incognito window

4. Have you cleared your cache (if not, please do so)

5. Screenshots of what you are seeing

6. The email address for the user this is happening for (and if it is happening for multiple users).

 

The more information, screenshots and details you can provide the better the Community can assist.

 

Thank you,
Jenny

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