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Difficulty Promoting Lead Ads on Facebook

New Member

When trying to create a Lead Ad to promote on Facebook I get hung up when hitting the promote button which is supposed to agree to FB tems. I just get the text below and unable to get the ad to post. HELP!!Screen Shot 2018-03-17 at 3.52.39 PM.png


2 Replies 2
Community Manager

Hey @Lbixler


Are you still experiencing this issue? This was not a known issue on our end, but want to make sure you're able to publish your content successfully. 



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HubSpot Product Team

Apologies for the delay. If you're still experiencing any issues with errors related to Facebook's terms of service, you should be able to sign into your Facebook Ads account to accept any required terms. Facebook has also confirmed that there was a previously known issue regarding their protocol for recognizing accepted terms on some ad accounts, which they have resolved.