Create a ad campaign

ECA
New Contributor

Hi, I'm trying to create a Facebook Ad inside HS platform, however, I had this issue below. How can I fix it? 

 

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Community Manager

Hey @ECA can you confirm if this is still an issue? Sorry for the delay!

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ECA
New Contributor

Yes. The issue persists.

ID 2621919

 

Kind Regards

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Community Manager

Can you please share the link that lead you to this error message and walk me through the exact steps you are taking to set up your ads with HubSpot?

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ECA
New Contributor

Hello, 

Here, you can  find the steps:

1)

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Capture 3.JPGKind Regards,

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HubSpot Product Team

Hi @ECA, Joe Kennedy from the HubSpot Ads Product team here. I'm sorry you have had trouble with creating Facebook Lead Ads in HubSpot. We had a few issues with that tool around the time you were trying to create a lead ad, but they should now be resolved. We're actively working to improve the lead ad creation process. If you have any other issues creating Facebook Lead Ads in the future, please let us know. I should note as well that you can also create the lead ad in Facebook's Ad Manager, and that ad campaign will still show up in HubSpot.

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