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Chat Widget is missing after switching to free plan

New Member

The chat widget was working fine when we were on the Sales Hub Starter plan but went missing after we switched to the free plan. All the settings are the same as before but the chat widget is not showing up on our websites anymore.

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Inbound Professor

Hi @jayair,

 

Great question! I recommend following the steps outlined in this article. If the issue still persists after taking these steps, let me know and we can continue to troubleshoot this further.

 

Best,

Jorie 

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