Cannot find my fb page to lead syncSOLVE
Aug 15, 2019 9:35 PM
I have added my facebook ad account, but I could not find my Facebook to sync the leads.
This is the ad account I have added
And this is the option I am getting
Why I am not getting Mumbai Homes page here, Please suggest.
Solved! Go to Solution.
Sep 11, 2019 4:32 PM
Hey @tejveer -
If you edited the app permissions that could be causing some oddities. Can you try navigating to this page on Facebook: https://www.facebook.com/settings?tab=business_tools and remove HubSpot’s access from here. If you’re seeing multiple HubSpot options, you’ll want to select just the one titled “HubSpot”. (I’ve attached a screenshot from my own account as an example.)
This will disconnect your ads account from HubSpot and reset the app permissions so then you'll want to reconnect and also just want to make sure to not edit HubSpot’s permissions when reconnecting the account