Can't connect Facebook account to create Lead Ads

New Member

Hi,

I am trying to connect Facebook account to HubSpot for creating Lead Ads but for reason I get an error while doing so. I have administrative rights and also using Chrome browser.

Facebook Account Authentication

Sorry. There was an issue connecting your Facebook ads account. Please try again.
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Error: Couldn't post FB auth code
Error description: ActionWrapper failed request: FB_AUTH_CODE_SAVE_FAILED


Any suggestions?

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Community Manager

Hey @GintautasB sorry for the delay. Are you still experiencing this issue?

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HubSpot Product Team

Hi @GintautasB, Joe Kennedy from the HubSpot Product Ads team here. We had a few customers experiencing this issue around the time that you did, hopefully you're able to connect your account now? Please let us know if that isn't the case.

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