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Campaign created in Facebook have no notification email

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Hello,

I create a Facebook lead ads campaign in facebook, but i do not get any email notification. 

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This is one submitted, but have no notification email

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Community Manager

Hi @hvtahvta88,

 

The edit options (and built-in notification options) will only appear for lead ad campaigns created within HubSpot. If your campaign was created in Facebook, the edit options aren't available unless you have the Ads add on.

 

The only other method to trigger notifications based on lead ad submissions is to use a workflow, however workflows are only available with certain paid HubSpot subscriptions. 

 

Thus, at this time, there is no way to setup automated notifications for Facebook-generated lead ad campaigns. If you create new lead ads from within HubSpot's ads tool, though, you will be able to set up notifications in the creation flow.

 

For more information on this, I wanted to share this article with you.

 

Thank you,
Jenny


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1 Reply
Community Manager

Hi @hvtahvta88,

 

The edit options (and built-in notification options) will only appear for lead ad campaigns created within HubSpot. If your campaign was created in Facebook, the edit options aren't available unless you have the Ads add on.

 

The only other method to trigger notifications based on lead ad submissions is to use a workflow, however workflows are only available with certain paid HubSpot subscriptions. 

 

Thus, at this time, there is no way to setup automated notifications for Facebook-generated lead ad campaigns. If you create new lead ads from within HubSpot's ads tool, though, you will be able to set up notifications in the creation flow.

 

For more information on this, I wanted to share this article with you.

 

Thank you,
Jenny


Did my post help answer your query? Help the Community by marking it as a solution