A way to see in Hubspot conversation the Facebook Ad a user clicked?

msantos022
Member

To make this as short please see the attached images.

Screenshot from FB MessengerScreenshot from FB Messenger

Screenshot from HubspotScreenshot from Hubspot

 

 

 

 

FB messenger displays in the chat what ad the user clicked, hence we know the context of the question he's asking.

The hubspot conversation does not show the ad so we don't have an idea what the user was asking since there is no context in his question, he relied that we can see the ad as well.

Is there a way this can be implemented in Hubspot?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0 Upvotes
1 Reply 1
TiphaineCuisset
Community Manager

Hi @msantos022 

 

Thank you for reaching out.

 

This is not possible at this stage with HubSpot, I'd recommend posting an Idea in our Ideas Forum regarding this. That way other users can upvote it; and the Product Team regularly monitors the Forum

 

Thank you

Best

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes