A way to see in Hubspot conversation the Facebook Ad a user clicked?


To make this as short please see the attached images.

Screenshot from FB MessengerScreenshot from FB Messenger

Screenshot from HubspotScreenshot from Hubspot





FB messenger displays in the chat what ad the user clicked, hence we know the context of the question he's asking.

The hubspot conversation does not show the ad so we don't have an idea what the user was asking since there is no context in his question, he relied that we can see the ad as well.

Is there a way this can be implemented in Hubspot?























1 Reply 1
Community Manager

Hi @msantos022 


Thank you for reaching out.


This is not possible at this stage with HubSpot, I'd recommend posting an Idea in our Ideas Forum regarding this. That way other users can upvote it; and the Product Team regularly monitors the Forum


Thank you



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