Account & Settings

oskarczyk
Participant

verification e-mail is not sent (for 2 days in many ways)

SOLVE

Hello,
I try to invite to team new member but on his mail hubspot dont send inviting link to hubspot.

For more when he wanted to create account, then hubspot again do not send to his mail veryfication code (mail).

This problem follow 2 days and we dont know what we should to do.
I will be gratefull for You help

0 Upvotes
1 Accepted solution
jennysowyrda
Solution
Community Manager
Community Manager

verification e-mail is not sent (for 2 days in many ways)

SOLVE

Hi @oskarczyk,

 

I wanted to share this resource which outlines steps to ensure HubSpot emails are delivered in your inbox. If you are still stuck after following these steps, can you please direct message me the user's email address so I can investigate this matter further? 

 

Thank you,
Jenny

View solution in original post

3 Replies 3
jennysowyrda
Solution
Community Manager
Community Manager

verification e-mail is not sent (for 2 days in many ways)

SOLVE

Hi @oskarczyk,

 

I wanted to share this resource which outlines steps to ensure HubSpot emails are delivered in your inbox. If you are still stuck after following these steps, can you please direct message me the user's email address so I can investigate this matter further? 

 

Thank you,
Jenny

snettscom
Member

verification e-mail is not sent (for 2 days in many ways)

SOLVE

I am also having the same issue with HubSpot team member invitation e-mail delivery

 

Could you please help me with this.

0 Upvotes
jennysowyrda
Community Manager
Community Manager

verification e-mail is not sent (for 2 days in many ways)

SOLVE

Hi @snettscom,

 

I have put through a request to have the email address unbounced, so the user should be able to receive emails from HubSpot now.

 

Thank you,
Jenny

0 Upvotes