"Legacy Sales Hub Starter": what are the differences with "non legacy"? 🤔

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SamStAmour
Contributor | Elite Partner

Hello!

I have an account that has a "Legacy Sales Hub Starter" subscription, and I'm wondering what are the differences vs a "regular" Sales Hub Starter.  🤔

Legacy Sales Hub Starter subscriptionLegacy Sales Hub Starter subscription

One of the reasons I wonder about this is because on the "Conversations" -> "Templates" page, HubSpot tells me that the team has created 4 out of 5 templates, and that I should "unlock more templates with Sales Hub Starter". 

Unlock more templates with Sales Hub StarterUnlock more templates with Sales Hub Starter

So, HubSpot doesn't think the account has Sales Hub Starter. So, what's the implications of having the "Legacy" instead of the regular "Sales Hub Starter"? Are there many differences?

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1 Accepted solution

Accepted Solutions
Kim_HM
Solution
Top Contributor | Diamond Partner

Hi @SamStAmour , 

 

HubSpot recently introduced a new version of Sales Hub Starter.You won’t lose any features, but brand new functionality may not be added to your current version of Service Hub Starter.

 

As a customer of the original version of Sales Hub Starter, you have options:

  • Upgrade to Sales Hub Professional 
  • Stay with the original version of Sales Hub Starter —You can also choose to stay on your current version of Sales Hub Starter. Your price remains the same, and your features won’t change (nothing goes away, though future improvements may not be added.)
  • You can also move to the new version of Sales Hub Starter—Weigh this option carefully as the mix of features is different, and you’ll lose access to tools like Sequences.

 

Hope this helps! 

 

Kind regards, 

 

Kim 

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11 Replies 11
Kim_HM
Solution
Top Contributor | Diamond Partner

Hi @SamStAmour , 

 

HubSpot recently introduced a new version of Sales Hub Starter.You won’t lose any features, but brand new functionality may not be added to your current version of Service Hub Starter.

 

As a customer of the original version of Sales Hub Starter, you have options:

  • Upgrade to Sales Hub Professional 
  • Stay with the original version of Sales Hub Starter —You can also choose to stay on your current version of Sales Hub Starter. Your price remains the same, and your features won’t change (nothing goes away, though future improvements may not be added.)
  • You can also move to the new version of Sales Hub Starter—Weigh this option carefully as the mix of features is different, and you’ll lose access to tools like Sequences.

 

Hope this helps! 

 

Kind regards, 

 

Kim 

View solution in original post

SamStAmour
Contributor | Elite Partner

Thank you Kim!

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simonreed
Member

Hi Kim, can I ask do you know how to move to the new sales hub starter?

 

Many thanks in advance 

Simon

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JustinDao
Member

@Kim_HM We also have a Legacy Sales Hub Starter account. Would it be possible to get the full list of differences between: 

- Legacy Sales Hub Starter

- Sales Hub Starter (the new plan)

- Hubspot Free - Free Sales Tools

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dhudson
Participant

@Kim_HM wrote:

Hi @SamStAmour , 

 

HubSpot recently introduced a new version of Sales Hub Starter.You won’t lose any features, but brand new functionality may not be added to your current version of Service Hub Starter.

 

As a customer of the original version of Sales Hub Starter, you have options:

  • Upgrade to Sales Hub Professional 
  • Stay with the original version of Sales Hub Starter —You can also choose to stay on your current version of Sales Hub Starter. Your price remains the same, and your features won’t change (nothing goes away, though future improvements may not be added.)
  • You can also move to the new version of Sales Hub Starter—Weigh this option carefully as the mix of features is different, and you’ll lose access to tools like Sequences.

 

Hope this helps! 

 

Kind regards, 

 

Kim 



Is there a place I can view a full list of features from the Legacy plan so I can compare to the new plan (list is on pricing page)?

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dhudson
Participant

@JustinDao did you get an answer to your question?

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JustinDao
Member

@dhudson I have not yet unfortunately 😞 

Kim_HM
Top Contributor | Diamond Partner

Hi @JustinDao @dhudson , 

 

First of all, sorry for my late reply. Unfortunatly, I'm not aware of such content being publicly available. The best advice I can give you is to contact HubSpot yourself from the purple button on the right bottom corner. They'd be the best to ask in this case. Good luck! 

Kind regards, 

 

Kim

KTorgerson
Member

Is there a version of this doc for the Marketing Starter plan as well?  Need to discuss with a client next week. 

thanks!

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dhudson
Participant

Super helpful, thank you very much!

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