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neotsmadar
Member

property value changes after insert to hubspot

SOLVE

Hey, 
For some reason that I cant understand the First name property changes after the data is inserted to hubspot
Last name is added to the first name.

here is a link to the property history: 
https://s.nimbusweb.me/share/3263291/3vz9fmxppsv9wpcczynm

How can I prevent the property from being changed and remain only one value?

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1 Accepted solution
himanshurauthan
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

property value changes after insert to hubspot

SOLVE

Hello @neotsmadar 

 

The shared image of contact property history shows that an integration as well a form both are syncing values to contact properties and at last forms are responsible for updating the contact properties. It can be a case that a form gets filled again and makes the contact property value updated.

 

If the form tracking is not much required on your end then you can disable it.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology

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0 Upvotes
himanshurauthan
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

property value changes after insert to hubspot

SOLVE

Hello @neotsmadar 

 

The shared image of contact property history shows that an integration as well a form both are syncing values to contact properties and at last forms are responsible for updating the contact properties. It can be a case that a form gets filled again and makes the contact property value updated.

 

If the form tracking is not much required on your end then you can disable it.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology
0 Upvotes