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neotsmadar
Mitglied

property value changes after insert to hubspot

lösung

Hey, 
For some reason that I cant understand the First name property changes after the data is inserted to hubspot
Last name is added to the first name.

here is a link to the property history: 
https://s.nimbusweb.me/share/3263291/3vz9fmxppsv9wpcczynm

How can I prevent the property from being changed and remain only one value?

0 Upvotes
1 Akzeptierte Lösung
himanshurauthan
Lösung
Vordenker/-in | Elite Partner
Vordenker/-in | Elite Partner

property value changes after insert to hubspot

lösung

Hello @neotsmadar 

 

The shared image of contact property history shows that an integration as well a form both are syncing values to contact properties and at last forms are responsible for updating the contact properties. It can be a case that a form gets filled again and makes the contact property value updated.

 

If the form tracking is not much required on your end then you can disable it.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
1 Antwort
himanshurauthan
Lösung
Vordenker/-in | Elite Partner
Vordenker/-in | Elite Partner

property value changes after insert to hubspot

lösung

Hello @neotsmadar 

 

The shared image of contact property history shows that an integration as well a form both are syncing values to contact properties and at last forms are responsible for updating the contact properties. It can be a case that a form gets filled again and makes the contact property value updated.

 

If the form tracking is not much required on your end then you can disable it.

 

Thanks

 

Digital Marketing & Inbound Expert In Growth Hacking Technology
0 Upvotes