Account & Settings

CBolgi
Mitglied

non-received group mails

Hello team,

 

We connected our group mails to Hubspots to receive and response customer request to manage them with platform. Despite several tests incoming mails did't drop down Hubspots. Please check and advise

 

Arf Financial GmbH
25956338

 

regards

 

0 Upvotes
2 Antworten
karstenkoehler
Berühmtheit | Partner
Berühmtheit | Partner

non-received group mails

Hi @CBolgi,

 

Could you specify which tool you're using? Did you connect a team email address as a conversations inbox under Menu > Conversations > Inbox? Or did you connect a marketing email domain under Settings > Website > Domains & URLs? Or are you referring to individually connected inboxes?

 

The more details the better. If you could share what exactly you set up and how you're testing this, that will help with answering your query.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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CBolgi
Mitglied

non-received group mails

Hi team

 

We used as below shape,thanks

 

Menu > Conversations > Inbox

 

0 Upvotes