no confirmation email on new Admin account
Feb 19, 2020 11:05 AM
Hi there, I am a brand new user.
I initially attempted to use my 'administrator' account to sign-up for HubSpot, and received no conformation email, and nothing in junk or spam. I used another domain account with the same result.
I've had to sign up with a personal email account in order to access the community, but really would like ot run Admin through my domain address - XXXX@mettaemergence.com
I'm assuming there is some issue with my domain email setup that is blocking the authenicatoin email from being delivered? I have DNSSEC, DMARNC & DKIM setup, so am unclear what change I cna make in order to make this work?
Can anyone illuminate what the problem might be, and steps I can take?
Or can I leave the login as it is, and use a different email for HobSpot communication?
Thanks for any help or thoughts!