Account & Settings

RFrancisco4
メンバー

my colleague can't see the contacts to which I am the owner (and I can see his)

解決

my colleague can't see the contacts I am the owner of, but I can see  his. what are the steps to follow so we see and are able to communicate with everyone's contacts?

0 いいね!
1件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

my colleague can't see the contacts to which I am the owner (and I can see his)

解決

Hi @RFrancisco4,

 

It sounds like your coworker cannot see contacts that are not by them. You would have to adjust their permissions to include record access beyond their own ownership: https://knowledge.hubspot.com/user-management/manage-user-permissions

 

karstenkoehler_0-1732014358988.png

 

karstenkoehler_1-1732014417602.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

元の投稿で解決策を見る

0 いいね!
1件の返信
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

my colleague can't see the contacts to which I am the owner (and I can see his)

解決

Hi @RFrancisco4,

 

It sounds like your coworker cannot see contacts that are not by them. You would have to adjust their permissions to include record access beyond their own ownership: https://knowledge.hubspot.com/user-management/manage-user-permissions

 

karstenkoehler_0-1732014358988.png

 

karstenkoehler_1-1732014417602.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 いいね!