help pls re 2 factor authentication

Valderie
Member

Hi Looking for help. I am trying to change my 'trusted phone number' from my UK number to my Irish  mobile number.  But, in trying to set the Irish number,  Hubspot is not sending me a code to set my Irish number  (which I need for 2 factor authentication). What can I do? (Hubspot Support chat were unable to assist.) (And yes, the Irish telephone number is working - I am now in Republic of Ireland) . Your advice will be  appreciated, thank you. 

0 Upvotes
1 Reply 1
TiphaineCuisset
Community Manager

Hi @Valderie 

 

Thank you for reaching out

 

It looks like your last login was successful, do you still have the issue? 

 

Thank you!

Best

Tiphaine


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