Account & Settings

gelflex-cc
Key Advisor

changing field format

SOLVE

I have a numeric field that needs to be converted to an alphanumeric field. It looks like I don't have that option. Any idea?

 

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0 Upvotes
2 Accepted solutions
ndwilliams3
Solution
Key Advisor

changing field format

SOLVE

with the latest update to the properties, a fields type cannot be changed if a contact has a value set. You will need to create a new property.

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jennysowyrda
Solution
Community Manager
Community Manager

changing field format

SOLVE

Hi @gelflex-cc,

 

Thank you for your patience! I did connect with the team and they have confirmed a change was made last year. For more details, I wanted to share this resource which outlines the specifics.

 

Thank you,
Jenny

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6 Replies 6
ndwilliams3
Solution
Key Advisor

changing field format

SOLVE

with the latest update to the properties, a fields type cannot be changed if a contact has a value set. You will need to create a new property.

gelflex-cc
Key Advisor

changing field format

SOLVE

@jennysowyrda Can you shed light on the update and thought behind the change? Thanks.

0 Upvotes
jennysowyrda
Solution
Community Manager
Community Manager

changing field format

SOLVE

Hi @gelflex-cc,

 

Thank you for your patience! I did connect with the team and they have confirmed a change was made last year. For more details, I wanted to share this resource which outlines the specifics.

 

Thank you,
Jenny

0 Upvotes
gelflex-cc
Key Advisor

changing field format

SOLVE

Hi Jenny @jennysowyrda 

 

Great article. Thank you.

My field type can not be changed because it is in use.  😞

I will find a work around.

0 Upvotes
gelflex-cc
Key Advisor

changing field format

SOLVE

@ndwilliams3 POUT POUT POUT

so basically I need a new field and to move all the numbers plus a letter into the new field. 

maybe this isn't so bad and it can be done with export and reimport.

 

thank you.

0 Upvotes
ndwilliams3
Key Advisor

changing field format

SOLVE

Yep, exactly how I would apprch it. Export and reimport into new field.