changed my login email address but still received login code in old email box

redflame
Mitglied

How should I receive it?

0 Upvotes
1 Akzeptierte Lösung
CarolinaDeMares
Lösung
Stratege/Strategin | Platinum Partner
Stratege/Strategin | Platinum Partner

Hi @redflame !

 

If you haven’t set up a secondary authentication method and don’t have your backup codes, please follow the steps in this guide to reset your 2FA: https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication

 

Once you’re logged in again, make sure to verify your account email and update your authentication settings to avoid future access issues: https://knowledge.hubspot.com/account-security/set-up-two-factor-authentication-for-your-hubspot-log...

 

Hope this helps! 

 

 

Carolina De Mares

CarolinaDeMares_0-1758566368615.png

Goirkekanaaldijk 14
5046 AT Tilburg

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
1 Antwort 1
CarolinaDeMares
Lösung
Stratege/Strategin | Platinum Partner
Stratege/Strategin | Platinum Partner

Hi @redflame !

 

If you haven’t set up a secondary authentication method and don’t have your backup codes, please follow the steps in this guide to reset your 2FA: https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication

 

Once you’re logged in again, make sure to verify your account email and update your authentication settings to avoid future access issues: https://knowledge.hubspot.com/account-security/set-up-two-factor-authentication-for-your-hubspot-log...

 

Hope this helps! 

 

 

Carolina De Mares

CarolinaDeMares_0-1758566368615.png

Goirkekanaaldijk 14
5046 AT Tilburg
0 Upvotes