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changed my login email address but still received login code in old email box

redflame
Membro

How should I receive it?

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CarolinaDeMares
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Top colaborador(a) | Parceiro Platinum

Hi @redflame !

 

If you haven’t set up a secondary authentication method and don’t have your backup codes, please follow the steps in this guide to reset your 2FA: https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication

 

Once you’re logged in again, make sure to verify your account email and update your authentication settings to avoid future access issues: https://knowledge.hubspot.com/account-security/set-up-two-factor-authentication-for-your-hubspot-log...

 

Hope this helps! 

 

 

Carolina De Mares

CarolinaDeMares_0-1758566368615.png

Goirkekanaaldijk 14
5046 AT Tilburg

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CarolinaDeMares
Solução
Top colaborador(a) | Parceiro Platinum
Top colaborador(a) | Parceiro Platinum

Hi @redflame !

 

If you haven’t set up a secondary authentication method and don’t have your backup codes, please follow the steps in this guide to reset your 2FA: https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication

 

Once you’re logged in again, make sure to verify your account email and update your authentication settings to avoid future access issues: https://knowledge.hubspot.com/account-security/set-up-two-factor-authentication-for-your-hubspot-log...

 

Hope this helps! 

 

 

Carolina De Mares

CarolinaDeMares_0-1758566368615.png

Goirkekanaaldijk 14
5046 AT Tilburg
0 Avaliação positiva