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cannot delete free CRM account

lösung
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Following at instructions at
https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-account
and
https://knowledge.hubspot.com/account/delete-your-hubspot-user
I cannot delete (cancel) my new free CRM account or delete my user.

In both cases, I get the Delete dialog, but the Delete button itself is grayed out.

https://www.dropbox.com/s/wmyvdwrjsw4enk2/Screenshot_2020-02-12%20Products%20Services%20Account%20Bi...

https://www.dropbox.com/s/vkxdhp8j1o1aiz7/Screenshot_2020-02-12%20User%20Preferences%20HubSpot.png?d...

I am the only user on the account, and I am a superadmin.

 

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Akzeptierte Lösung / Akzeptierte Lösungen

Akzeptierte Lösungen
Regular Contributor | Gold Partner | Certified Trainer

Hello

 

Your HubID is only pre-displayed. You need to type it again and then the button will be active.

 

Best regards, 

Jaqueline

 


Jaqueline Hoppe
Digital Marketing Consultant & HubSpot Specialist at W4 – Marketing meets IT
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1 ANTWORT 1
Regular Contributor | Gold Partner | Certified Trainer

Hello

 

Your HubID is only pre-displayed. You need to type it again and then the button will be active.

 

Best regards, 

Jaqueline

 


Jaqueline Hoppe
Digital Marketing Consultant & HubSpot Specialist at W4 – Marketing meets IT
Antworten
0 Like / Likes