I am trying to publish an update to Blog Listing Page, but it is telling me that I am "not authorized". I am the only user of the account, and I am a super admin. I downloaded the free Infinity theme from the Marketplace, because I didn't like t read more
In the version history, it also shows the draft version as being created by an "unknown user" not me. And I received this error message: An erro...read more
Hi, I'm trying to get Wordpress and Hubspot to connect but all I keep running into is the same issue. app-eu1.hubspot.com refused to connect. I've tested 2 Browsers now and cleared my cache and made sure 3rd party Cookies is allowed read more
Are you trying to install the plugin? I would ditch it personally. It doesn't offer a lot of value. Instead I would recommend implementing the Hubspo...read more
Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks
I have now sorted this, there was an unknown user in the options section of the form itself that it tried sending the emails to. Thank you all fo...read more
Hello, I've my iphone default language set and Portuguese from Portugal. As Hubspot mobile only supports Portuguese from Brazil, I want to have my Hubspot app using English instead, but I do not want to chnage the defualt language of the phone. H read more
Systems Administration and config question - Is there a way to restrict what product folders different employees can see? We have a lot of products which are not relevant for many of our team members. It would be good if we could limit what they see read more
+1 This is a great question. Would be very good. We are lokking at start using line items, but currently we have a problem with not being able t...read more
I'm using Arc with plugins and Chrome (incognito without plugins to test) on MacOS. As of now it's not logging me out, it was happening yesterday...read more
I am having the exact same issue. This started 4 weeks ago at the same time we bought our first starter pack. I've been going back and forth with HubSpot and they've moved me to a different package (from CRM Starter to Marketing Starter), thinking t read more
Hi @JHogg9 ,
Thank you for reaching out to the Community and for sharing your experience with us.
I apologize for any data or business impac...read more
Hello, I recently signed up for a account on hubspot. I created the website and added a custom domain to it. I messed up many of the settings while setting it up so I deleted the account. I created a new account with the same email id but when I read more
Ah, thank you for the screenshots @NM23 this is super helpful!
per your other comment, I think you're correct - the domain wasn't removed fro...read more
HI. I am new to Hubspot and doing some setup. I am in Canada. How do I change the currency format so that CA$123,456.78 becomes $123,456.78. Then I need to change the US Dollar format from $123,456.78 to US$123,456.78. Thanks Michael
Hi @MEnright I've reviewed the HubSpot knowledge base article about adding currencies and double checked in one of my accounts, but from what I c...read more
I need to change from one Android phone to another. "Security app" is my secondary 2FA. To add Hubspot to my security app on the new phone (MS Authenticator), I need a QR code. I do not find any way to get this when a security app has already been s read more
We have given Super Admin permission to a user to configure and access the Private Keys but the system continues to deny the user and request permission even though he is a Super Admin. What suggestion do you have? Thanks!
Hello there! Hope you are all well! I have a question that has been bugging me for a while, imagine this scenario: one of our Account Executive owns a company on hubspot, a person from the company owned by the Account Exec submits a form on th read more
It is checking if a company exists, but all of this is happening asynchronously. So when the lead is created, the default owner is assigned as a fall...read more