We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies
Reject

Account & Settings

Search Account & Settings for solutions or ask a question
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
SBesliu on May 20, 2022
Workflow for clearing Deal and Contact owner
Hi, I would like to create a workflow to clear the contact and deal owner once the Hubspot account of a user is deleted. I wanted to ask if its possible ? Thank you!
Reply
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
May 21, 2022 04:17
Hi @SBesliu , Yes, this can be done but you have to specifically select these inactive owners in those workflows: (When users ...read more
CHaze on May 19, 2022
Changing the Layout and Increasing the Font Size
Hi Everyone, Recently Hubspot has changed the layout in their main areas (Contacts, Companies, Deals, etc.) The change inlcudes a more grid like appearance and smaller font, both of which make it harder to read. Is there any way to incre read more
Reply Free
0 upvote
1 Reply
kvonloesecke
Community Manager
May 20, 2022 12:25
Hi @CHaze , Thank you for your feedback, while there isn't a way to increase the font size without magnifying the page, I would recommend sha...read more
yangl837 on May 17, 2022
error logging in
i'm having trouble with password resets/loggin in. i would reset a password then log out and then try to log back in with new password and get below error: This doesn't look right. You've entered an invalid password. For more detail on why t read more
Reply
0 upvote
1 Reply
TiphaineCuisset
Community Manager
May 18, 2022 02:11
Hi @yangl837 Thank you for reaching out! Could you follow the steps of this article ? If this doesn't help, please submit the form at...read more
SGrenier on May 17, 2022
Sharing companies/contact properties
Hello, I'm new and unfortunately my onboarding advisor is on vacation this week. We are moving to HubSpot for our CRM and Sales pipelines. In the admin account I have set up all the properties we need for Business information and Contact informat read more
Reply Professional
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
May 17, 2022 00:50
Hi @SGrenier , Properties and pipelines are created for all users, not just for one. In that sense, they don't have to be recreated by other u...read more
Solved
PZickert on May 16, 2022
Adding new Closed Won reasons
I've created a new area to choose Closed Won Reasons from a multi-select drop down, but I'm wondering how do I then link this up to the sales process when a rep goes to change the stage to Closed Won. Essentially this question and options should pu read more
Reply Deals
0 upvote
3 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
May 16, 2022 21:29
Hi @PZickert , Navigate to Settings > Objects > Deals > Pipelines and make sure the correct pipeline is selected in the dropdow...read more
RosieHCP on May 16, 2022
SuperAdmin Email Locked
Hi There, My business's super admin has not been getting Hubspot emails and hasn't logged in in awhile. Because of this, she cannot reactivate her account, reset her password, or access anything. We realized when chatting with the Hubspot team t read more
Reply Connected Email
0 upvote
5 Replies
kvonloesecke
Community Manager
May 17, 2022 13:40
You're welcome, @RosieHCP ! I'm glad to hear that she's helping your team move forward 🙂 Cheers, Kristen
sijaffer on May 14, 2022
Subscription question
HI, A couple of question before I get started with Hubspot: If I do sign up for the CRM Suite Starter for $50 on a monthly basis, can I change to the $45 for the full year after I have tested it? Will the subscription price increase to the n read more
Reply
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
May 16, 2022 06:01
Hi @sijaffer , thank you for your interest in our premium tools! I'd recommend reaching out to our Sales team for the most up-to-date inform...read more
MVictoria72 on May 13, 2022
I've changed my logo and colors on Brand kit but not changing
Well as the subject says. I've changed my logo, icons, colors, everything, but it won't change in my quotes. It will change my user logo, but not the company logo. No matter if I use a template, it will still remain as the default profile read more
Reply
0 upvote
3 Replies
TiphaineCuisset
Community Manager
May 17, 2022 01:34
Hi @MVictoria72 You should be all set! Please note that these changes will only apply to quotes created moving forward, not already...read more
Solved
HMasson on May 13, 2022
How can I remove a domain from automated contact association?
I have a bunch of contacts that are using company emails but should not be associated as contacts to that company record. Is there a way to remove that domain from the contact>company association?
Reply
0 upvote
2 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
May 13, 2022 10:56
Hi @HMasson , Yes that's possible, you can find the instructions here: https://knowledge.hubspot.com/crm-setup/automatically-create-and-assoc...read more
JIsaksson on May 13, 2022
Convert to paid account (Sales) - Problem w. Swedish VAT No.
Hi I am trying to create a paid account (Sales Hub Starter). Getting stuck at the VAT number field. "Wrong format". Regardless how I try to enter it, with variations I cannot get it accepted. Any idea?
Reply
0 upvote
1 Reply
kvonloesecke
Community Manager
May 13, 2022 10:34
Hi @JIsaksson , Thanks for reaching out! If you're still experiencing the issue, may I get you to clear your cache and cookies and try ...read more
RAllamong on May 10, 2022
Account deleted
My account was deleted and I can't find my HubID. I was well aware of the required yearly log-in, however, I suppose I wasn't aware that logging in through the app on a mobile device wouldn't register as a required "log-in" on the account. Could som read more
Reply
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
May 10, 2022 08:17
Hi @RAllamong , You should find your portal ID at the end of previous email notifications you received from HubSpot. Can you search your inbox...read more
Solved
HarryCopter on May 10, 2022
See who deleted the blog
Hi All! I am ordinary developer. I was fixing issues using some tools and then I saw that two entire blogs was deleted from the website. That causing a lot of CEO issues, not mentioning how long it could take to restore the blogs. Probably there are read more
Reply Blog
0 upvote
1 Reply
Accepted Solution
nickanscombe
Participant | Diamond Partner
May 10, 2022 08:06
Although HubSpot doesn't have a specific feature that allows you to see who deleted a blog, there are a few ways you can go about trying to figure it...read more
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.

Featured Content

Two-Factor Authentication: What You Need to Know
New user not receiving welcome email: PLEASE READ BEFORE POSTING