Hey I’ve recently started as a digital marketer at a company. We have three free accounts but unfortunately we don't have access to one of them. The person who's been working in the marketing departement before is the only Super Admin of that accou Lire la suite

My (free) account was deactivated and unaccessible. Any way to get it reactivate it? The Community remembered my phone number and login or I wouldn't have been able to post this. But my account may be a different matter. It says it was deactivated Lire la suite

I create the below settings for a Preset and assign it to a Team. The Preset shows as active, but when Team members log in, they aren't greeted with the specified Dashboard. What am i doing wrong??

Hello, I need some help. I've reviewed previous threads and official HS docs i.e Requirements for a Reply to Log Here's the issue: Our Front Desk sends email messages to new contacts from Hubspot. When the patient responds, their reply does not Lire la suite

Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot Lire la suite

We had an account with HubSpot The problem is that we didn't have access to the email, and we only now saw that it would be deactivated. That's why we're getting in touch, because we want to keep our account and the data it contained there, which is Lire la suite

Hi guys, I have a question about the email settings. Maybe someone can help me. That would be great! I have a private e-mail which I have connected to Hubspot so that I can see incoming e-mails in Hubspot. Now the problem is that since the Lire la suite

I am trying to publish an update to Blog Listing Page, but it is telling me that I am "not authorized". I am the only user of the account, and I am a super admin. I downloaded the free Infinity theme from the Marketplace, because I didn't like t Lire la suite

Hi, I'm trying to get Wordpress and Hubspot to connect but all I keep running into is the same issue. app-eu1.hubspot.com refused to connect. I've tested 2 Browsers now and cleared my cache and made sure 3rd party Cookies is allowed Lire la suite

Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks

Hello, I've my iphone default language set and Portuguese from Portugal. As Hubspot mobile only supports Portuguese from Brazil, I want to have my Hubspot app using English instead, but I do not want to chnage the defualt language of the phone. H Lire la suite

Systems Administration and config question - Is there a way to restrict what product folders different employees can see? We have a lot of products which are not relevant for many of our team members. It would be good if we could limit what they see Lire la suite