Hi. I'm trying to match Apollo <> Hubspot Sales Lead Status, and I don't see where in Hubspot I can change those. I found Properties -> Lead Stages but those can't be edited it seems? Can someone point me in the right direction, please? read more
Hi @PJungo ,
I'm not familiar with the Apollo integration but lead (object) stages are customised here: https://knowledge.hubspot.com/object-...read more
Hi! Looking to sign up for Hubspot but cannot get the help chat people to answer one simple questions... They said I had to ask here! SO... Is it possible to Import Estimates from Quickbooks to Hubspot? A few other posts I foun indocate that th read more
Hey @aPlusElectrical ! So yeah as you might know HubSpot’s official QuickBooks Online integration does not support importing estimates—only custom...read more
I'm trying to change the assigned password given to me when I registered. When I try to change my password, it's asking for my current password. I never picked out a password, so I don't know it to reset a new one. What can I do?
We have recently implemented Microsoft SSO, and it works well, for the most part. The only issue we have faced so far is with the login for the mobile Android app. When a user attempts to log in with the SSO, the app attempts to redirect to the read more
@KKrulec , then it’s best to check directly with the HubSpot Support team for this issue. I’m also tagging a few Community Managers here who might b...read more
Hi, I would like to change the main email associated with my HubSpot account to a new one but can't find the place to do it. Please help. Thanks Greg L., Grants8 www.grants8.com This is not working as interface changed.. https://knowl read more
@wwwGrants8com you didn't follow the click path directly, can you please click "General" in the left sidebar, not "Security"?
Settings (gear ...read more
Hi @Toni_T ,
You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/accou...read more
Hi HubSpot Community, I’ve been using the free version of HubSpot for some time without issues. However, recently I’ve stopped receiving any emails from HubSpot (notifications, one-time passwords, etc.) on my custom domain email , which is h read more
Hi @DoctorUkr , I hope that you are well! Thanks for reaching out to the HubSpot Community and thanks so much @CarolinaDeMares and @Arisuda...read more
I have been unwell for the last 6 months due to a medical issue. I got reminders from April 2025 to login but i wasn't able to access my email. When I came back in July to login I saw an email thjat my profile would be deleted - I logged in immedi read more
Hi @zombie ,
You can request the recovery of an inactive account by submitting the form at the end of this page: https://knowledge.hubspot.co...read more
Hi @paulfogg ,
Your screenshot shows that this user only has View permissions, not Edit permissions. Click on "Contacts" or "Companies" to exp...read more
I am not receiving the email with the verification code to log in. My email account ( ebennett@bryantgrp.co ) was not licensed when the first code was sent, so it likely bounced, and now will need to be reset.
Hey @ChairHubSpot !
If the email wasn’t licensed when the first verification code was sent, it likely bounced — and HubSpot might’ve blocked futur...read more
Good Morning, In hubspot we have 5 members of the team using it but i can only see one other team members emails. All team members have accepted invitation and are on the users list. Can anyone please advise? Thanks
Hello HubSpot Team, I created this temporary account because I lost access to my original HubSpot account due to two-factor authentication (2FA). I no longer have access to the device where the authentication app was installed, and I do not have an read more
Hi @mfouad2 , According to HubSpot's documentation, if you've lost access to your two-factor authentication (2FA) device, you'll need to request a...read more