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If you are adding users to your portal and they are not receiving the welcome email in their inbox, please ensure you follow the steps outlined below before posting: 1. Check junk/spam folders 2. Verify the email address spelling is cor...Reply -
If your portal has been deactivated due to an extended period of inactivity and you are looking to have it reactivated, please read the following: 1. Your Academy certifications are associated with your email address not your portal and w...Reply
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Hi Looking for help. I am trying to change my 'trusted phone number' from my UK number to my Irish mobile number. But, in trying to set the Irish number, Hubspot is not sending me a code to set my Irish number (which I need for 2 factor authent...Reply
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SolvedHello, we are new to community so sorry if this has already be asked. Under Users and Teams, we have a problem with one of our Users showing as invite pending . The user has registered with HubSpot from the invitation email and is able to access...Reply
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Hi, I have an account (proven by the fact I've been able to log in and post this message). However, when I log in to the online app it says I have no accounts. I can change my personal profile, but have absolutely nothing else on the screen apart fr...Reply
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Hello communicty, I have a bit of a struggle figuring out how I can prevent users from removing the association between the company they own and their contacts. In my use case, the users need to be able to edit their contacts and companies, but id...Reply
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I want to create a HubSpot sandbox, and this article just updated 9/22/21 says there should be a Sandbox option when you click the Settings icon, but no such menu exists: https://knowledge.hubspot.com/account/set-up-a-hubspot-sandbox-account ...Reply
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Hello! I Accidentally Deleted An Account by going to security and deleted user. My intention was to delete the user from the profile but it deleted my entire account. I have the Hubspot ID, Username and password if needed to reactivate. ...Reply
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SolvedSpoiler (Highlight to read) Error: You aren't a member of this inbox. Some functionality will be limited. Some functionality will be limited. In order to take certain actions in this inbox, you'll have to first add yourself as a member. ...Reply
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I have a small company in which there are two partners working. The strcture is Like *CompanyName* **partner one** **partner two** Partner one and partner two have the same access level (Super administrator). Wh...Reply
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SolvedA sales CRM account was set up using a hotmail email address whilst we got a corporate email address set up for the employee. We went into the hubspot account and updated the email address in the account (free account) and now when we go to connect ...Reply
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I'm looking for a CRM tool for my dad. We have gotten a lot of leads recently, roughly 1k+ through FB Ads and have over 3,000 in the database overall. I'm looking for a CRM tool that allows me to have lead info and history and lets me creat MovieB...Reply
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SolvedHi - in the user permission settings, I see that there is an option to restrict the ability to Delete objects. Is there a way to restrict ability for users to create certain object types, particularly custom objects?Reply
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I have set up 2FA however when I try to log on it just lets me log on without going through the 2FA process. Am I doing something wrong?Reply
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