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PJungo on July 19, 2025
Hi. I'm trying to match Apollo <> Hubspot Sales Lead Status, and I don't see where in Hubspot I can change those. I found Properties -> Lead Stages but those can't be edited it seems? Can someone point me in the right direction, please? read more
0 upvote
1 Reply
Hall of Famer | Partner
July 19, 2025 11:27
Hi @PJungo , I'm not familiar with the Apollo integration but lead (object) stages are customised here: https://knowledge.hubspot.com/object-...read more
aPlusElectrical on July 18, 2025
Hi! Looking to sign up for Hubspot but cannot get the help chat people to answer one simple questions... They said I had to ask here! SO... Is it possible to Import Estimates from Quickbooks to Hubspot? A few other posts I foun indocate that th read more
0 upvote
1 Reply
Top Contributor | Platinum Partner
July 18, 2025 20:40
Hey @aPlusElectrical ! So yeah as you might know HubSpot’s official QuickBooks Online integration does not support importing estimates—only custom...read more
Solved
PImmanivong on July 18, 2025
I'm trying to change the assigned password given to me when I registered. When I try to change my password, it's asking for my current password. I never picked out a password, so I don't know it to reset a new one. What can I do?
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
July 18, 2025 11:46
Hi @PImmanivong , Have you considered logging out, then, upon log in, going through the "forgot your password" steps? Do you have an adm...read more
KKrulec on July 18, 2025
We have recently implemented Microsoft SSO, and it works well, for the most part. The only issue we have faced so far is with the login for the mobile Android app. When a user attempts to log in with the SSO, the app attempts to redirect to the read more
0 upvote
3 Replies
Guide | Gold Partner
July 18, 2025 07:50
@KKrulec , then it’s best to check directly with the HubSpot Support team for this issue. I’m also tagging a few Community Managers here who might b...read more
Solved
wwwGrants8com on July 17, 2025
Hi, I would like to change the main email associated with my HubSpot account to a new one but can't find the place to do it. Please help. Thanks Greg L., Grants8 www.grants8.com This is not working as interface changed.. https://knowl read more
0 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
July 18, 2025 04:10
@wwwGrants8com you didn't follow the click path directly, can you please click "General" in the left sidebar, not "Security"? Settings (gear ...read more
Solved
Toni_T on July 15, 2025
Have just logged in to do a handover to a new staff member and the account is missing - how can we recover it?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 15, 2025 02:58
Hi @Toni_T , You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/accou...read more
Solved
DoctorUkr on July 14, 2025
Hi HubSpot Community, I’ve been using the free version of HubSpot for some time without issues. However, recently I’ve stopped receiving any emails from HubSpot (notifications, one-time passwords, etc.) on my custom domain email , which is h read more
Accepted solution
Community Manager
July 15, 2025 05:55
Hi @DoctorUkr , I hope that you are well! Thanks for reaching out to the HubSpot Community and thanks so much @CarolinaDeMares and @Arisuda...read more
Solved
zombie on July 13, 2025
I have been unwell for the last 6 months due to a medical issue. I got reminders from April 2025 to login but i wasn't able to access my email. When I came back in July to login I saw an email thjat my profile would be deleted - I logged in immedi read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 13, 2025 03:44
Hi @zombie , You can request the recovery of an inactive account by submitting the form at the end of this page: https://knowledge.hubspot.co...read more
Solved
paulfogg on July 11, 2025
Hi I added a new user with Core Seat - but even when this permission is ticked they can not add companies or contacts Why is this?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 11, 2025 06:30
Hi @paulfogg , Your screenshot shows that this user only has View permissions, not Edit permissions. Click on "Contacts" or "Companies" to exp...read more
Solved
ChairHubSpot on July 09, 2025
I am not receiving the email with the verification code to log in. My email account ( ebennett@bryantgrp.co ) was not licensed when the first code was sent, so it likely bounced, and now will need to be reset.
0 upvote
3 Replies
Accepted solution
Top Contributor | Platinum Partner
July 09, 2025 14:27
Hey @ChairHubSpot ! If the email wasn’t licensed when the first verification code was sent, it likely bounced — and HubSpot might’ve blocked futur...read more
Solved
NaomiC1 on July 09, 2025
Good Morning, In hubspot we have 5 members of the team using it but i can only see one other team members emails. All team members have accepted invitation and are on the users list. Can anyone please advise? Thanks
0 upvote
2 Replies
Accepted solution
Member
July 11, 2025 07:03
Fantastic, thank you! Problem resolved.
Solved
mfouad2 on July 08, 2025
Hello HubSpot Team, I created this temporary account because I lost access to my original HubSpot account due to two-factor authentication (2FA). I no longer have access to the device where the authentication app was installed, and I do not have an read more
0 upvote
1 Reply
Accepted solution
Guide | Gold Partner
July 09, 2025 04:36
Hi @mfouad2 , According to HubSpot's documentation, if you've lost access to your two-factor authentication (2FA) device, you'll need to request a...read more
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