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Account & Settings

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FBrunelli on Dezembro 12, 2024

How to update company logo?

Hello, I can't seem to find out how to update our company logo, that we changed a few months ago. The company logo on the .com domain is correct ( https://logo.clearbit.com/hotiday.com ) but the company logo on the .it domain is still the old one ( Leia mais

Responder File Manager

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1 Respostas

mangelet

Orientador(a) | Parceiro Platinum

Dezembro 12, 2024 15:27

Hey @FBrunelli , where do you want to update your logo? Is it on your website, on your HubSpot profile or on Clearbit? Also, why are you linking to...Leia mais

CRolfe0 on Dezembro 12, 2024

Missing data -- since June 2024

hi -- my contacts and emails have not been coming through since June 24. Can someone help me figure out how to get this in place since until today. It says the email is still currently connect

Responder FREE

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3 Respostas

ArisudanTiwari

Participante

Dezembro 12, 2024 12:58

Hi @CRolfe0 , Here are a few steps you can take to troubleshoot this issue in HubSpot: 1. Check Email Connection in HubSpot Ensure your i...Leia mais

Solucionado

LevVortman on Dezembro 12, 2024

Where to start with HubSpot?

Hey HubSpot Community, I’m about to purchase a HubSpot plan and want to optimize the setup process. Could you please help me out? Preparation : What specific data, documents, or templates should I collect from my team/colleague Leia mais

Responder Best Practices

1 avaliações positivas

6 Respostas

Solução Aceita

Gaurav_Aggarwal

Conselheiro(a) de destaque | Parceiro

Dezembro 12, 2024 08:24

Hey @LevVortman To ensure a smooth onboarding and configuration for HubSpot, collect the following data, documents, and templates from your te...Leia mais

Solucionado

wildirishtime on Dezembro 11, 2024

three accounts - how to switch between accounts quickly?

I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp Leia mais

Responder Admin Best Practices FREE Workaround

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5 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 11, 2024 11:59

Hi @wildirishtime , If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...Leia mais

Solucionado

ddolhomut on Dezembro 11, 2024

Re-activate my account Hub ID: 144127098

By mistake, I deleted our organization account Hub ID: 144127098 and would need it recovered with all its data pipeline, companies, and Leads

Responder FREE

0 avaliações positivas

2 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 11, 2024 06:59

Hi @ddolhomut , You have the best chance of a quick recovery by submitting the form at the end of this page: https://knowledge.hubspot.com/ac...Leia mais

ESefaj6 on Dezembro 11, 2024

app

Hello, I'm having problems with the display via the app. The “employee responsible for the deal” is not displayed to me, even though it is stored in the system. This employee is shown to me via the browser, but not via the app. Who can help? what i Leia mais

Responder Mobile App

0 avaliações positivas

5 Respostas

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 11, 2024 03:10

@MiaSrebrnjak kannst du hier weiterhelfen?

Solucionado

SBrooks10 on Dezembro 10, 2024

Paid Seats and Custom Permission Sets

Is it possible to give your sales team paid Sales Enterprise Seat AND also give them a custom permission set?

Responder Enterprise

0 avaliações positivas

3 Respostas

Solução Aceita

LouiseHare

Top colaborador(a) | Parceiro

Dezembro 11, 2024 04:38

Hey @SBrooks10 , Just to add to @karstenkoehler 's point here as I had an issue with this only yesterday! For someone to have a permission ...Leia mais

Solucionado

GJCLAW on Dezembro 09, 2024

Why was there no notifications for the forms

Why we were not receiving any forms notifications from 3rd December 2024 onwards? Can please help us to look into that?

Responder Forms

0 avaliações positivas

2 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 09, 2024 07:45

Hi @GJCLAW , Have you checked in the Options tab of your form (in the form editor) whether the email address is actually added / set up to be ...Leia mais

Solucionado

PriyankaGotsurv on Dezembro 09, 2024

Custom Fitment Score

I want to combine 3 of contact properties and 2 company properties to create fitment score.

Responder Custom Objects

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1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 09, 2024 07:06

Hi @PriyankaGotsurv , Generally, this is possible with a custom calculation property: https://knowledge.hubspot.com/properties/create-calcula...Leia mais

ADelPino on Dezembro 05, 2024

Problem with log in

Hi, I created a new user with this email: soporte@notasmart.com , but I cannot log in. I'm supposed to receive a code, but I never get it. Can you please help me?

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0 avaliações positivas

5 Respostas

ADelPino

Membro

Dezembro 06, 2024 20:19

Hi, can you please help me log in to my account? I was able to do so a few days ago, but now I can't.

Solucionado

HGH5 on Dezembro 05, 2024

dropdown list value rearrange

I am trying to move one of the last values from a 150+ dropdown list. But since only 100 per page, I am not able to move the value from second page to the first page. Any thoughts? screenshot below

Responder Contacts

0 avaliações positivas

3 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 06, 2024 00:09

Hi @HGH5 , A while ago, HubSpot luckily introduced the Order column which is freely editable. You don't need to try and drag and drop the opti...Leia mais

Solucionado

QGaillard on Dezembro 03, 2024

Maximum slot/d in meeting scheduler

Be able to add a number of max. Slot per day per meeting link. Use case : I still have availability on my planning, but I want to do max 3 QBR or 4 demo/day to keep capacity for other topics

Responder Enterprise

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1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 03, 2024 07:05

Hi @QGaillard , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....Leia mais

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