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ClandestineLama on February 07, 2025
Hi, I've been added to an old client's HubSpot account, which is now suspended. I don’t have admin access and can’t remove myself. Additionally, this suspended account is blocking my ability to add certain integrations to my own HubSpot account. How read more
0 upvote
0 Reply
radesaRDS on February 07, 2025
Hello, since I've connected my email , Hubspot is only able to send emails from this address however, the Inbox Automation feature is not working. The feature shows turned on (green) with the slider, and I've tried to reset it a few times with read more
0 upvote
1 Reply
Participant
February 07, 2025 06:38
Hi @radesaRDS , This happens sometimes. Just check these things, hope it helps you: First, check if IMAP is fully enabled in your privateemail...read more
Solved
Zealand4 on February 06, 2025
As the Main Super Admin for this account, I am not getting this email to reset 2FA: If you are on a single account with super admins and your email isn't shared across multiple accounts, an email will be sent to one of your super admins to beg read more
0 upvote
9 Replies
Accepted solution
Hall of Famer | Partner
February 07, 2025 00:19
Hi @Zealand4 , Step 1 here would be to work through the instructions on this page: https://knowledge.hubspot.com/marketing-email/not-receivin...read more
CClemens6 on February 05, 2025
Good morning everyone, Our troubles with HubSpot began in October of last year. We were approaching our renewal in December and were reviewing what to add or remove from our plan since we weren’t utilizing certain features. Unfortunately, our Direc read more
0 upvote
6 Replies
Member
February 06, 2025 15:07
I have sent documentation proving payment and receipt of payment as i finally started getting responses today, 4 days later, but we are still locked ...read more
GFoulds on February 05, 2025
I have changed some properties in deals and contacts for better reporting and filtering. These changes haven't updated for other team members, just on my own Hubspot. We are using the free version. Can I extend these changes to others? The Manage A read more
0 upvote
5 Replies
Hall of Famer | Partner
February 05, 2025 06:05
@GFoulds you hadn't mentioned the create record form before and shared a screenshot of the left record sidebar – generally, the create record form ...read more
Solved
ADominguez26 on February 04, 2025
Hello, I'm a Global System admin in our O365 tenant. I recently received a request from one of our users to integrate HubSpot with his Outlook email account. When the user is trying to stablish the connection from the HubSpot site to hi read more
0 upvote
2 Replies
Accepted solution
Member
February 05, 2025 17:02
Hi Fario, You gave me an idea, so I found the settings in EntraID, under Enterprise Apps, then under security (left side) and then consent and pe...read more
JoseBondiPiper on February 04, 2025
 While trying to set up leads a message error appears on top: "An error ocurred while setting up leads. Please try again later."  According to the website our current plan should have leads available. Is this something I can do read more
0 upvote
3 Replies
Hall of Famer | Partner
February 04, 2025 12:02
@JoseBondiPiper in that case I'd recommend reaching out to HubSpot support directly in-app via chat or email. They can check within your portal dir...read more
TTruong8 on February 04, 2025
Hello, I have been using the hubspot email signature tool for a while and it is great, however recently the html code produced is changing the formatting of the signature i see from the tool to something completely different once i paste the ht read more
0 upvote
3 Replies
Member
February 06, 2025 10:15
Currently, using a plain text version on HubSpot until we can resolve as unlike yourself, ours works fine in Outlook/Gmail. Although I suspect we...read more
Szymon_Rogozik on February 04, 2025
Hi, I have a question about the functionality for Core Seats for the PRO version of the system. Customer purchases access for 10 employees: 5x Sales Hub PRO 5x Core seats What limits will apply for Core Seats? Documents: access to read more
0 upvote
2 Replies
February 06, 2025 10:21
Hi 🙂 Thank you for your warm welcome and for replying. Basically I know the rules of the new pricing plan and the differences between function...read more
Xiawanbai on February 03, 2025
Hi, How to modify the left top part of the deal? We are using many currencies in the company so the "Amount" property doesnt work for us. we have our own that automatically calculate the amount of the companhy currency. How I can change this proper read more
0 upvote
1 Reply
Hall of Famer | Partner
February 03, 2025 08:32
Hi @Xiawanbai , Unfortunately, this cannot be edited. I agree that this would be useful and you could request it in the HubSpot Ideas section ...read more
Solved
BAllan on February 02, 2025
Hi, I recently setup an free account to demo HubSpot and see how the intergration with my website works - with the intent of upgrading to a premium account if I was satisfied with it. I successfully registered my account, received a verifica read more
0 upvote
6 Replies
Accepted solution
Community Manager
February 04, 2025 14:20
Hi @BAllan , thanks for the information 🙂 I noticed the email was bouncing, but I’ve unbounced it now. You should receive the code withou...read more
EAykac on January 31, 2025
Hi, we have one domain name but need 2 accounts is this possible? If I go to account setup to make a new account it says I already have an account.
0 upvote
3 Replies
Member
February 08, 2025 06:40
Thank you! We are using HS for multiple clients and one employee has a few user accounts as they work for different accounts. We need to keep calls, ...read more
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