Hi, I've been added to an old client's HubSpot account, which is now suspended. I don’t have admin access and can’t remove myself. Additionally, this suspended account is blocking my ability to add certain integrations to my own HubSpot account. How read more
Hello, since I've connected my email , Hubspot is only able to send emails from this address however, the Inbox Automation feature is not working. The feature shows turned on (green) with the slider, and I've tried to reset it a few times with read more
Hi @radesaRDS , This happens sometimes. Just check these things, hope it helps you: First, check if IMAP is fully enabled in your privateemail...read more
As the Main Super Admin for this account, I am not getting this email to reset 2FA: If you are on a single account with super admins and your email isn't shared across multiple accounts, an email will be sent to one of your super admins to beg read more
Hi @Zealand4 ,
Step 1 here would be to work through the instructions on this page: https://knowledge.hubspot.com/marketing-email/not-receivin...read more
Good morning everyone, Our troubles with HubSpot began in October of last year. We were approaching our renewal in December and were reviewing what to add or remove from our plan since we weren’t utilizing certain features. Unfortunately, our Direc read more
I have sent documentation proving payment and receipt of payment as i finally started getting responses today, 4 days later, but we are still locked ...read more
I have changed some properties in deals and contacts for better reporting and filtering. These changes haven't updated for other team members, just on my own Hubspot. We are using the free version. Can I extend these changes to others? The Manage A read more
@GFoulds you hadn't mentioned the create record form before and shared a screenshot of the left record sidebar – generally, the create record form ...read more
Hello, I'm a Global System admin in our O365 tenant. I recently received a request from one of our users to integrate HubSpot with his Outlook email account. When the user is trying to stablish the connection from the HubSpot site to hi read more
Hi Fario, You gave me an idea, so I found the settings in EntraID, under Enterprise Apps, then under security (left side) and then consent and pe...read more
While trying to set up leads a message error appears on top: "An error ocurred while setting up leads. Please try again later." According to the website our current plan should have leads available. Is this something I can do read more
@JoseBondiPiper in that case I'd recommend reaching out to HubSpot support directly in-app via chat or email. They can check within your portal dir...read more
Hello, I have been using the hubspot email signature tool for a while and it is great, however recently the html code produced is changing the formatting of the signature i see from the tool to something completely different once i paste the ht read more
Currently, using a plain text version on HubSpot until we can resolve as unlike yourself, ours works fine in Outlook/Gmail. Although I suspect we...read more
Hi, I have a question about the functionality for Core Seats for the PRO version of the system. Customer purchases access for 10 employees: 5x Sales Hub PRO 5x Core seats What limits will apply for Core Seats? Documents: access to read more
Hi 🙂 Thank you for your warm welcome and for replying. Basically I know the rules of the new pricing plan and the differences between function...read more
Hi, How to modify the left top part of the deal? We are using many currencies in the company so the "Amount" property doesnt work for us. we have our own that automatically calculate the amount of the companhy currency. How I can change this proper read more
Hi @Xiawanbai ,
Unfortunately, this cannot be edited. I agree that this would be useful and you could request it in the HubSpot Ideas section ...read more
Hi, I recently setup an free account to demo HubSpot and see how the intergration with my website works - with the intent of upgrading to a premium account if I was satisfied with it. I successfully registered my account, received a verifica read more
Thank you! We are using HS for multiple clients and one employee has a few user accounts as they work for different accounts. We need to keep calls, ...read more