I am the primary contact on our Hubspot account, but when I log in, our account is completely empty, and I don't even have access to areas like Reporting and Billing. The strange thing is, when other people log in, the account appears as normal, wit read more
Hi @MGovil ,
Which user permissions exactly were granted to you? Especially lower permissions match what you're describing. If sooneone could ...read more
Wie verhindere ich, dass HubSpot zu bestehenden Kontakten mit Vor- und Nachname automatisch eine zweite E-Mail Adresse anlegt? Ich möchte den identischen Kontakt mit unterschiedlichen E-Mails jeweils als einzelnen Kontakt vorhanden haben. Nicht zus read more
Hallo @OSchröder ,
das hängt davon ab, wie genau der Kontakt in HubSpot angelegt wird. Im Falle von Importen, Formulareinsendungen z.B. lässt ...read more
We have two brands that are serviced by the same team of support agents. Each brand has a distinct presence and identity to a seperate client base. Each brand has their own domian and support email address, for example support@traditionalp read more
Thanks for the insight @Ben_M !
@SWilsonA4u I’d add one more recommendation to simplify things while keeping each brand’s identity intact:
...read more
Hi everyone, I'm Yasmin 🖐 Yesterday, I sent an invitation link to one of our employees to join our HubSpot account, but it looks like there was an issue with the setup. He mentioned that after using the link, 'it seems HubSpot opened a n read more
Hi @YLazar5 ,
Generally HubSpot guides new users strongly through the invitation process. Are you sure they're definitely in a separate portal...read more
I received on November 3rd an email from HubSpot telling me that profile will be deactivated in 7 days in case I don't login again in my HubSpot account before November 10th. I logged in on November 4th but my website had dissapeared. I have bee read more
Hi @LVentureira ,
The fastest way to request the recovery of your page is by submitting the form at the end of this page: https://knowledge.h...read more
So hubspot is creating a calendar invite automatically to anyone who goes onto my calendar -- its linked to outlook. Problem tho is it doesnt put a teams meeting link in the invite. Do I change that in Hubspot and where? Or is an outlook thing?? read more
Hi @VCunningham2 ,
It's a HubSot Teams integration and meeting link setting, you can find the instructions here: https://knowledge.hubspot.co...read more
Hey @MColborn , happy Friday!
Integrating CAKE with HubSpot can be done, but it typically requires custom integration, either through HubSpo...read more
Hi, the BCC address works great when sending an email fro the main email account on my hubspot. I also have an alias configured, but when I bcc the hubspot address when sending email with the alias, nothing happens. Is there a way to fix this?
Hello, I'm trying to change the email that pops up by default when we send an email to a contact in a Ticket. It needs to come from a general support email, but it always auto-populates with the wrong one, so we need to change it manually, which of read more
Dear HubSpot team, I would like to report that my colleague Miles Chiu is unable to log into HubSpot. He is receiving the following message: ''We noticed something different about this login. We're just making sure it's you. We've sent a single-use read more
Hi @Lauchlann ,
There's a dedicated thread with step by step instructions here: https://community.hubspot.com/t5/Account-Settings/New-user-no...read more
Hi @RManikus
Just to clarify that all records in the CRM have a unique ID
automatically created by HubSpot.
You can access this ID from the ...read more
Hello, I'm trying to setup Hubspot to receive notification on a dedicated Slack channel, when a Deal is updated on the board (deal closing date, meeting schedule, call logged, notes added, and other similar events) but following all the guidelines read more
Hi Kennedy, thank you for your reply. So you mean that if I don't have a Professional account, I can not be notified in a dedicated Slack public cha...read more