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Solved
MGovil on November 07, 2024
I am the primary contact on our Hubspot account, but when I log in, our account is completely empty, and I don't even have access to areas like Reporting and Billing. The strange thing is, when other people log in, the account appears as normal, wit read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 07, 2024 15:17
Hi @MGovil , Which user permissions exactly were granted to you? Especially lower permissions match what you're describing. If sooneone could ...read more
Solved
OSchröder on November 07, 2024
Wie verhindere ich, dass HubSpot zu bestehenden Kontakten mit Vor- und Nachname automatisch eine zweite E-Mail Adresse anlegt? Ich möchte den identischen Kontakt mit unterschiedlichen E-Mails jeweils als einzelnen Kontakt vorhanden haben. Nicht zus read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
November 07, 2024 04:55
Hallo @OSchröder , das hängt davon ab, wie genau der Kontakt in HubSpot angelegt wird. Im Falle von Importen, Formulareinsendungen z.B. lässt ...read more
Solved
SWilsonA4u on November 05, 2024
We have two brands that are serviced by the same team of support agents. Each brand has a distinct presence and identity to a seperate client base. Each brand has their own domian and support email address, for example support@traditionalp read more
0 upvote
3 Replies
Accepted solution
Participant | Diamond Partner
November 05, 2024 10:46
Thanks for the insight @Ben_M ! @SWilsonA4u I’d add one more recommendation to simplify things while keeping each brand’s identity intact: ...read more
Solved
YLazar5 on November 05, 2024
Hi everyone, I'm Yasmin 🖐 Yesterday, I sent an invitation link to one of our employees to join our HubSpot account, but it looks like there was an issue with the setup. He mentioned that after using the link, 'it seems HubSpot opened a n read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 05, 2024 08:43
Hi @YLazar5 , Generally HubSpot guides new users strongly through the invitation process. Are you sure they're definitely in a separate portal...read more
Solved
LVentureira on November 05, 2024
I received on November 3rd an email from HubSpot telling me that profile will be deactivated in 7 days in case I don't login again in my HubSpot account before November 10th. I logged in on November 4th but my website had dissapeared. I have bee read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 05, 2024 06:45
Hi @LVentureira , The fastest way to request the recovery of your page is by submitting the form at the end of this page: https://knowledge.h...read more
Solved
VCunningham2 on November 01, 2024
So hubspot is creating a calendar invite automatically to anyone who goes onto my calendar -- its linked to outlook. Problem tho is it doesnt put a teams meeting link in the invite. Do I change that in Hubspot and where? Or is an outlook thing?? read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 01, 2024 16:06
Hi @VCunningham2 , It's a HubSot Teams integration and meeting link setting, you can find the instructions here: https://knowledge.hubspot.co...read more
Solved
MColborn on November 01, 2024
Has anyone successfully linked their CAKE account to HubSpot?
0 upvote
1 Reply
Accepted solution
Community Manager
November 01, 2024 17:34
Hey @MColborn , happy Friday! Integrating CAKE with HubSpot can be done, but it typically requires custom integration, either through HubSpo...read more
Solved
PProchno on October 31, 2024
Hi, the BCC address works great when sending an email fro the main email account on my hubspot. I also have an alias configured, but when I bcc the hubspot address when sending email with the alias, nothing happens. Is there a way to fix this?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 31, 2024 17:12
@PProchno out if these three, which did you choose? Have you tried one of the others? A user in your account. One of your connected pers...read more
Solved
DGreer1 on October 31, 2024
Hello, I'm trying to change the email that pops up by default when we send an email to a contact in a Ticket. It needs to come from a general support email, but it always auto-populates with the wrong one, so we need to change it manually, which of read more
0 upvote
2 Replies
Accepted solution
Contributor | Platinum Partner
November 01, 2024 06:30
Hey @DGreer1 , It sounds like you might be after this new feature that's in Public Beta now, but due to be released on 15th November. Def...read more
Solved
Lauchlann on October 30, 2024
Dear HubSpot team, I would like to report that my colleague Miles Chiu is unable to log into HubSpot. He is receiving the following message: ''We noticed something different about this login. We're just making sure it's you. We've sent a single-use read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 31, 2024 02:04
Hi @Lauchlann , There's a dedicated thread with step by step instructions here: https://community.hubspot.com/t5/Account-Settings/New-user-no...read more
Solved
RManikus on October 30, 2024
How do you create a unique ID for each contact/deal?
1 upvote
5 Replies
Accepted solution
Thought Leader | Platinum Partner
October 30, 2024 06:15
Hi @RManikus Just to clarify that all records in the CRM have a unique ID automatically created by HubSpot. You can access this ID from the ...read more
FPiombo on October 28, 2024
Hello, I'm trying to setup Hubspot to receive notification on a dedicated Slack channel, when a Deal is updated on the board (deal closing date, meeting schedule, call logged, notes added, and other similar events) but following all the guidelines read more
0 upvote
4 Replies
Participant
November 06, 2024 04:24
Hi Kennedy, thank you for your reply. So you mean that if I don't have a Professional account, I can not be notified in a dedicated Slack public cha...read more
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