Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
DavidAston on December 09, 2022
We are three separate businesses with a shared web-site and brand. We are considering moving to Hubspot. The proposed approach will be to continue with a shared site, but then channel requests to each location (via a sub page). Important to note tha read more
0 upvote
0 Reply
CWVader on December 09, 2022
Hi, I added a new user to our account. But this account didn't receive the activation link. And when I use the invitation link from HubSpot it asks me to fill in a code but I do not receive that one as well. Maybe good to know it is a grou read more
0 upvote
3 Replies
Hall of Famer | Partner
December 09, 2022 05:17
No worries at all, @CWVader . If you want to make it easier for others to find these troubleshooting steps, you can help them by accepting my reply ...read more
ToddDouglas on December 07, 2022
Hello, My account was deactivated in September. I just reset the password and am able to sign in but I can no longer see the content/contacts I had saved in there. Any way I can retrieve this info?
0 upvote
2 Replies
Community Manager
December 08, 2022 01:48
Hi @ToddDouglas and thanks for helping @chrisworqflow ! @ToddDouglas you can submit the form at the very end of this article and someon...read more
EJohn0 on December 07, 2022
While I was trying to change the Name, there is a warning message that pops up and says below: " Current Company will immediately cease all use of the subscription(s) associated with this HubSpot portal, " Does this means that the Subscri read more
0 upvote
1 Reply
Top Contributor
December 07, 2022 04:33
Hi @EJohn0 If you are on a paid plan I would double-check with HubSpot's Support. To the best of my knowledge this doesn't mean the su...read more
Solved
Benvenisti on December 02, 2022
When we create a new deal, the 2 checkboxes Add timeline activity from contact and Add timeline activity from company are selected by default. Can we change this set-up so no timeline activities from contact or company are added to the deal? We have read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 02, 2022 00:20
Hi @Benvenisti , Just to confirm, do the sales reps have access to the contact and company records? If yes, they could access the activities a...read more
Solved
ecoyork on November 30, 2022
We have some alias's i've added under my main admin account. I''m able to see all alias there, however our users do not see the alias. How can i set the permissions so the users in our hubspot account or on a certain team "sales & marketing" read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 30, 2022 22:07
Hi @ecoyork , The personal email and aliases you're connecting under Settings > General > Email are only for you to see and access...read more
JHudlajf on November 30, 2022
Hello. I connected my inbox which is a custom company mail. I connected the google calendar with the help of the app from the marketplace. (This syncs my meetings when I create them for a customer). I wanted to start using the booking read more
0 upvote
5 Replies
Participant
December 06, 2022 04:15
x-and-calendar-connection-errors#:~:text=To%20resolve%20the%20issue%3A%201%20Navigate%20to%20the,your%20Office%20365%20inbox%20or%20calendar%20to%20H...read more
LLuik on November 29, 2022
Hello! Does anyone know how I can a) change the wording of the property 'Billing Start Date' & b) if it is possible to remove the option 'At Paymet'. Thanks so so much in advance!!
0 upvote
3 Replies
Community Manager
December 02, 2022 05:45
Hi @LLuik , You're very welcome! It looks like it's not possible to remove the 'At-Payment' option entirely since it's a default option....read more
alapierre on November 28, 2022
we connected salesforce a few years ago however we no longer use this Hubspot support says " Yeah, so in this case you need to go here https://app.hubspot.com/property-settings/ID/properties?type=0-1&search=owner That is setti read more
0 upvote
5 Replies
Member
November 30, 2022 08:56
hi I am an admin with full privileges SFDC was removed & is no longer active on the account (since the year 2019)
FDelvaux on November 22, 2022
Hello - for those on HubSpot enterprise and have Business Units Yesterday November 22 noticed that the possibility to select a business unit when creating a landing page has gone or changed! Also the feature of cloning a landing page and being abl read more
0 upvote
5 Replies
Top Contributor
November 29, 2022 07:23
Hey @FDelvaux I see what you mean, my bad. I'm often using BU and domain interchangably, as back in the days HubSpot worked with something c...read more
PopMadden on November 22, 2022
Hello, I am new to Hubspot. I created a User with a email address but the Hubspot is associating the email address with another name. Is there a way to edit the User Names????
0 upvote
1 Reply
Community Manager
November 23, 2022 02:38
Hi @PopMadden , Thank you for reaching out! I wanted to share this help article that explains how to change a HubSpot user's email ad...read more
LeroyMearns on November 21, 2022
Hi I have been trying to change my email signature (html) for a while but I keep getting to see my old one when I send a mail how can i change this?
0 upvote
8 Replies
Hall of Famer | Partner
November 23, 2022 21:25
Hi @LeroyMearns , This is very odd. Do you have multiple inboxes, have you maybe changed it for one inbox, but not the one you're testing this...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.