I am in account settings for the lead object. Under "pipeline rules," there is an option to "require a deal to be created" if the lead is qualified. This setting is currently toggled on, and I don't have the option to turn it off (it's greyed out). read more
Hi @Michael_Black ,
Are you seeing a tool tip when moving your mouse over the toggle? There's typically a hint that explains why it's blocked....read more
Hi, Hope all is well. As we are now into month 9 of using HubSpot and each of the different areas are setup and growing with our teams coming on board. We now have many Lists, Forms, Workflows etc and that starting page for most is a list of every read more
@karstenkoehler oh I see. I get you're logic but a bit odd forcing everyone into one way of working. The issue I'd have with the suggested method i...read more
When I want to set up/edit the Deals Form I do not have all properties available to chose from. When I click on "add property" only 2 groups are shown and within this groups a lot of properties are not shown and therefore can not be selected. This a read more
Hi @AKrobath ,
Deal properties are not supported in forms, see here: https://community.hubspot.com/t5/HubSpot-Ideas/Use-Deal-Properties-in-Fo...read more
I have been using HubSpot for years. Every time a form was submitted to HubSpot, HubSpot would send me an email listing all of the fields filled out and providing a button at the bottom to go directly to the form so I could follow up. I do get the n read more
Hi everyone, Over the past few days, we've been receiving a high volume of audit log alerts titled "Multiple failed logins in the last hour" in our HubSpot account. When we reviewed the audit logs, we found something odd: - Login Type: “Switched b read more
Hello @NKolev ,
When users log in through Single Sign-On (SSO), HubSpot may sometimes interpret session refreshes, timeouts, or activity across...read more
We have a WordPress website built using the Avada theme. One of many websites we have built for our clients. We don't have any different plugins to other website we have that are working just fine. The formns do not get captured and the contact inf read more
Oh I see, I had this problem too, and had to integrate it with make.com just to send all the information to Hubspot, after that, I did the form nativ...read more
Hi, Thanks for the community. I am trying to: change the main email associated with my HubSpot account to a new one but can't find the place to do it anywhere on the site. also change the email associated with a secondary user on the account read more
Hi @KAbdelmessih Maybe this article can help: https://knowledge.hubspot.com/account-management/how-do-i-change-the-email-address-of-a-user ...read more
Hi all, I am having issue setting up my meetings scheduler for some reason. When i sahre the call link with clients it shows only 2 dates available and in my settings it show full week. Really confused what is wrong here, if someone could help p read more
Hi @RMayani
The scheduler relies on free/busy information from your connected calendar. Right now the 13th and 20th of July show as availabl...read more
Hi there. My Microsoft Outlook account is not connecting. It says successful but then Hubspot page syays that my caledar is disconnected. What do I do?
Hi @CadTEAM98 From what I know, this usually boils down to permissions or to the fact that HubSpot treats inbox and calendar as two separate hook...read more
Hello! I am super new to Hubspot and am having some issues with the invoices. I am a freelance web designer and I bill a lot of my clients via an hourly rate. I log my hours based upon 15min intervals, so I often don't have a whole number to put in read more
Hey @J2JDesign ! Welcome to the community! From what I know, trying to amplify the scope of the previous answer to hep you. here’s the current st...read more
Hello - I have successfully created a signature using the free generator, but when hit the "Copy signature source code", there is no code copied, it just copies the graphic version. I need the source code to add it to Mac Mail, since it doesn't read more
Hi @WdeGast and @ОСтоев , thanks for your patience as I was checking on this for you internally! I have great news for you! This has been fix...read more