Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
EMaths on September 26, 2022
Hello Over the summer holiday, I received a couple of emails from Hubspot that the account would be deactivated if we didnt click on the email within a certain time. As I was not able to access the computer and left my login details at work, I read more
0 upvote
1 Reply
Participant
September 26, 2022 11:59
@EMaths I would recommend going to HubSpot Support so they can restore the account. Typically *no promises* , they will keep the data stored in the...read more
JasonA on September 26, 2022
Hello fellow Community Members, I created a free account under an old company email address and we recently changed our company name. I no longer have access to the original email address and cannot receive my email verification codes. I really read more
0 upvote
2 Replies
Member
September 26, 2022 10:18
Hello Kristen I clicked the link to the form you referenced and submitted the info. Thank you for your help and support, I appreciate it.
NiccoloParrini on September 23, 2022
Hi, I have configured my personal mailbox with IMAP service. The email works, if I send an email to a customer from the CRM he receives it and if he replies to me I can see the answer inside the CRM. The problem is that if the customer writes t read more
0 upvote
3 Replies
Community Manager
September 26, 2022 09:02
Hi @NiccoloParrini , thank you for reaching out to the Community! The behaviour that you've described above is expected. There are 2 d...read more
Anettt on September 23, 2022
Hi there, Maybe some of you had a similar problem and can help. W hen sending an e-mail, I receive the message shown in the photo. I have been using HubSpot for several years and this message came out a few days ago. I checked the read more
0 upvote
4 Replies
Participant
September 26, 2022 07:37
@Anettt If you click the Never Log list link in the screenshot that you attached, does it take you to one of the links that I mapped out in the fi...read more
bspar145 on September 22, 2022
There is no longer a Company Name property listed in my company properties, so I can't create companies, or edit the older ones' names. I get an error message when trying to add a new "Company Name" property, but I don't think that would correctly p read more
0 upvote
2 Replies
Member
September 23, 2022 07:35
Hi @karstenkoehler , You're correct on both of those: In Company Properties, "Company name" does not show up anywhere. It's not in the Archived P...read more
levelchart8 on September 21, 2022
When I try to connect my personal email (Office 365), it says "Sorry. HubSpot couldn't connect to your inbox." When I "share this message with IT" it says the message is "undefined" Support told me to post here. I have no idea what to do read more
0 upvote
4 Replies
Member
September 22, 2022 11:33
KKop on September 21, 2022
Hi everybody, I am trying to fix an issue with my google calendar and hubspot integration. Clients used to be able to book meetings with me through my link and the meeting would automatically be accepted and be added automatically to my google c read more
0 upvote
6 Replies
Recognized Expert | Partner
September 22, 2022 13:10
@KKop that's awesome, I'm so glad it is working for you!
Solved
ricardodueno on September 21, 2022
Hi, I am having a technical error when trying to sync Google Contacts and HubSpot Contacts. Please see screenshot attached. Please advise on how to resolve this. Regards,
0 upvote
4 Replies
Accepted Solution
Key Advisor
September 22, 2022 07:12
Hi @ricardodueno . I don't do a sync like this but just looking at the screenshot, I'm curious what the little i icon, the information icon at the e...read more
s-stringa on September 21, 2022
Hi everyone, I am a hubspot free user. On last friday (16th September) while tryng to understand better another problem [*], I changed the name of one group of properties saved it and then, after checking the porperty settings page, restored it to read more
0 upvote
5 Replies
Contributor
September 23, 2022 01:35
Hello @kvonloesecke and @PamCotton thanks for assisting me. Here is the link to the video , I hope it is clear enough. For sure the property...read more
erentokgoz on September 21, 2022
Hi, I am sending the same post for the second time, since nobody found a solution for my problem below, for 2 months 😞 (and I also submitted 2 forms from the help center too) I can not login to my account and my ex partner does not edit my ma read more
0 upvote
5 Replies
Member
September 26, 2022 09:16
Kristin @kvonloesecke will you able to help me please?
LCLaukkanen on September 21, 2022
Our connected team email´s smtp setup has been changed, so the domain address is different from what it used do be (Old: asiakaspalvelu@tayskuitu.fi -> New: asiakaspalvelu@valoo.fi) How can i change this in husbpot so this would be the new addres read more
0 upvote
1 Reply
Community Manager
September 21, 2022 12:03
Hi @LCLaukkanen , Thanks for reaching out! It sounds like you have updated your team email's domain with your email client, correct? ...read more
Solved
PAtlan on September 20, 2022
The knowledge base states that : Account default notifications apply to any users not included in a profile by permission set ( https://knowledge.hubspot.com/settings/create-notification-profiles ) The same page also states: Users with Sup read more
0 upvote
4 Replies
Accepted Solution
Contributor
September 20, 2022 21:20
Ok, asked and answered 😄 After digging around in the settings, I found the solution to my questions, so I'm answering here for future reference: ...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.