Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
ecoyork on November 30, 2022
We have some alias's i've added under my main admin account. I''m able to see all alias there, however our users do not see the alias. How can i set the permissions so the users in our hubspot account or on a certain team "sales & marketing" read more
0 upvote
1 Reply
Hall of Famer | Partner
November 30, 2022 22:07
Hi @ecoyork , The personal email and aliases you're connecting under Settings > General > Email are only for you to see and access...read more
JHudlajf on November 30, 2022
Hello. I connected my inbox which is a custom company mail. I connected the google calendar with the help of the app from the marketplace. (This syncs my meetings when I create them for a customer). I wanted to start using the booking read more
0 upvote
4 Replies
Member
December 01, 2022 00:34
Hey, @06845 I am not quite sure what you mean by that. Can you be a little more specific if it is possible? 🙂
LLuik on November 29, 2022
Hello! Does anyone know how I can a) change the wording of the property 'Billing Start Date' & b) if it is possible to remove the option 'At Paymet'. Thanks so so much in advance!!
0 upvote
2 Replies
Participant
November 30, 2022 06:10
Hello Kristen, That helps a lot - thank you for sharing. Not sure if this is possible but do you know if I could remove the 'At-Payment' ...read more
alapierre on November 28, 2022
we connected salesforce a few years ago however we no longer use this Hubspot support says " Yeah, so in this case you need to go here https://app.hubspot.com/property-settings/ID/properties?type=0-1&search=owner That is setti read more
0 upvote
5 Replies
Member
November 30, 2022 08:56
hi I am an admin with full privileges SFDC was removed & is no longer active on the account (since the year 2019)
FDelvaux on November 22, 2022
Hello - for those on HubSpot enterprise and have Business Units Yesterday November 22 noticed that the possibility to select a business unit when creating a landing page has gone or changed! Also the feature of cloning a landing page and being abl read more
0 upvote
5 Replies
Top Contributor
November 29, 2022 07:23
Hey @FDelvaux I see what you mean, my bad. I'm often using BU and domain interchangably, as back in the days HubSpot worked with something c...read more
LeroyMearns on November 21, 2022
Hi I have been trying to change my email signature (html) for a while but I keep getting to see my old one when I send a mail how can i change this?
0 upvote
8 Replies
Hall of Famer | Partner
November 23, 2022 21:25
Hi @LeroyMearns , This is very odd. Do you have multiple inboxes, have you maybe changed it for one inbox, but not the one you're testing this...read more
Solved
SBenson2 on November 18, 2022
Hi, I am using Outlook online (in Chrome) and have used Hubspot for months without any problems with getting open notifications from myself. Recently, though, when I look at my sent emails that I am tracking in Hubspot, Hubspot pops up a message s read more
0 upvote
2 Replies
Accepted Solution
Member
November 18, 2022 10:21
Hi Karsten, That is very strange. I've been using Outlook web with Hubspot tracking for many months and have not seen this behavior. I even tested...read more
MBrannen-SUNTEX on November 17, 2022
Hello! I'm unable to send an invitation to Hubspot to an associate's Microsoft account, even though I have verified that I can receive the same Hubspot email invite on my personal account. My associate thinks it's due to an integration issue with he read more
0 upvote
2 Replies
November 18, 2022 14:07
Thanks Frank! We do not currently have a paid subscription as we're still a pretty small company. She's not receiving the invite at all (and has chec...read more
AAwachi on November 16, 2022
Hello, i've just created a hubspot account, succesfully linked it to my webpage with a private key and everything seems to be working, my assignment was to create a test platform for our webpage but now i'm getting asked for a link for the test, wha read more
0 upvote
1 Reply
Community Manager
November 17, 2022 01:33
Hi @AAwachi Thank you for reaching out! I'm not sure what you're refering to, can you explain what exact steps you're taking and where...read more
restep on November 15, 2022
I am not getting any type of bell notifications on emails that are opened or replied to. We are using Gmail and have installed the extension as well. We have removed and reinstalled the extension, turned off all notifications, then turned back on an read more
0 upvote
2 Replies
Top Contributor | Diamond Partner
November 16, 2022 22:15
Hi @restep When you log into your HubSpot instance go into the top right and click the settings cog. On the right under Your prefer...read more
Solved
MariaKristians1 on November 15, 2022
Hi. Is there a way to restrict access to documents, without removing the sales seat? apparently this is the only way to restrict permissions to documents. I want to able to be able restrict some documents for some users. Any idea or workaround?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 15, 2022 21:42
Hi @MariaKristians1 , It's not possible to manage documents permissions through the user permissions. However, in Professional and Enterprise ...read more
coreenbernabe on November 14, 2022
Is there any way to get all incoming calls into one hubspot number without forwarding to an external number? Id like to get all Sales calls through hubspot browser and not my personal phone
1 upvote
1 Reply
Community Manager
November 16, 2022 02:22
Hi @coreenbernabe , Thank you for reaching out to the Community! Inbound calling can currently only be configured with call forwarding to ...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.