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Account & Settings

Rechercher Account & Settings pour des solutions ou poser une question

ADelPino le Décembre 05, 2024

Problem with log in

Hi, I created a new user with this email: soporte@notasmart.com , but I cannot log in. I'm supposed to receive a code, but I never get it. Can you please help me?

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ADelPino

Membre

Décembre 06, 2024 20:19

Hi, can you please help me log in to my account? I was able to do so a few days ago, but now I can't.

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HGH5 le Décembre 05, 2024

dropdown list value rearrange

I am trying to move one of the last values from a 150+ dropdown list. But since only 100 per page, I am not able to move the value from second page to the first page. Any thoughts? screenshot below

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 06, 2024 00:09

Hi @HGH5 , A while ago, HubSpot luckily introduced the Order column which is freely editable. You don't need to try and drag and drop the opti...Lire la suite

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QGaillard le Décembre 03, 2024

Maximum slot/d in meeting scheduler

Be able to add a number of max. Slot per day per meeting link. Use case : I still have availability on my planning, but I want to do max 3 QBR or 4 demo/day to keep capacity for other topics

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 03, 2024 07:05

Hi @QGaillard , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....Lire la suite

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ASrivastava73 le Décembre 03, 2024

Password Reset emails not being received in Google for Business

HI, A team member of mine is unable to log in to the Hubspot account. When trying through Password reset option, no email is being received. The only email they are receiveing from Hubspot is the Invitation email. Please let me know what coul Lire la suite

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 03, 2024 06:32

Hi @ASrivastava73 , Could you please go through these troubleshooting steps? https://knowledge.hubspot.com/marketing-email/not-receiving-hubs...Lire la suite

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JesseHubSpot le Décembre 02, 2024

How to Retain Google Workspace as Domain Name Email Host?

Hi. I used Namecheap as my domain registrar for years, Bluehost as my website host, and Google Workspace to create, send, and receive emails (using my own domain name in the email address). I just switched from Bluehost to HubSpot for web ho Lire la suite

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GiantFocal

Contributeur de premier rang | Partenaire solutions

Décembre 02, 2024 23:10

Hi @JesseHubSpot , Connecting your domain to HubSpot does not remove your existing Google Workspace (Gmail) connection; they're separate DNS con...Lire la suite

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RaquelTT le Décembre 02, 2024

Error importing mails conversations

When I try to import a register of mail conversation, Hubspot displays this error: In the file there are around 104 email conversations registered, but they are associated to 15 contacts, so we are not reaching the limit of 1,000, because in Lire la suite

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SMumbyHarrison

Participant

Décembre 02, 2024 12:06

Hi Raquel, Just checking something first, when your uploading the converatisons are you using the unique ID it idenitify it to the contacts and e...Lire la suite

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BHall2 le Décembre 02, 2024

Prospecting Error

Prospecting > "There was an error getting your activities. Please refresh to try again" Can anyone help with why am I getting this error? It started to falter this morning, I could only see opens and not it has completely crashed. Any help how Lire la suite

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 02, 2024 10:14

@BHall2 if you're using the free version of HubSpot, then prospecting is unfortunately not available. If you're getting an error, that is likely wh...Lire la suite

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Marketing_Wakaz le Décembre 02, 2024

Unable to connect WhatsApp

I am unable to connect to my WhatsApp number. it says it is already connected

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Solution Acceptée

Lucila-Andimol

Leader d'opinion | Partenaire solutions Platinum

Décembre 02, 2024 12:48

Hi @Marketing_Wakaz to able to connect Whatsapp business with your HubSpot portal you need first to uninstall it from all devices/app/phones. ...Lire la suite

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DavideEX le Novembre 29, 2024

Core seat and Pro Seat differences

Is it possible to have a full list with all the features that core seats aren't allowed to access to compared to the Sales Professional seats?

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Solution Acceptée

TomM2

Leader d'opinion | Partenaire solutions Platinum

Novembre 29, 2024 10:17

Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...Lire la suite

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James-H le Novembre 28, 2024

Bug when cloning Permission Sets

Whenever I clone a Permission Set, all the users associated to the original Permission Set are transferred over to the cloned permission set, which is not what I'd ever want to do. I'm cloning it so that I can modify it for another purpose and Lire la suite

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Novembre 28, 2024 10:27

Hi @James-H , This is a user-to-user community, the best way to flag buggy behavior would be directly with HubSpot support, in-app 🙂 ...Lire la suite

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NDooly le Novembre 28, 2024

Snippet

Hi Is there an option to turn off the "create a snippet" prompt? Tks, Neal

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Novembre 28, 2024 05:55

Hi @NDooly , Which prompt exactly are you referring to, where are you seeing this? Can you please share a screenshot? Generally however,...Lire la suite

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Fidelia99 le Novembre 28, 2024

Syncing Contact Owner Between Salesforce and HubSpot

Hello everyone, I’d like to use Salesforce as our source of truth for contact ownership, which means I need the Contact Owner in HubSpot to be updated whenever changes are made in Salesforce. However, I’ve noticed that in the current sync Lire la suite

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Phil_Vallender

Membre irremplaçable | Partenaire solutions Diamond

Novembre 28, 2024 05:11

Hi @Fidelia99 Do your salesforce owners have corresponding user accounts in HubSpot? If my recollection of this is accurate, an owner needs to e...Lire la suite

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