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BButterfield on March 01, 2024
Hello, I am trying to figure out how to setup an automation that will match the company name field to whatever the generated associated company is. 95% of the time hubspot generates the correct associated company name and it is redudant to them man read more
Most Valuable Member | Diamond Partner
March 02, 2024 16:46
You're welcome @spnc , there is definitely a lot of depth and quite a bit to explore discover (it's why so many have made entire businesses off of s...read more
AlexQuebedeaux on March 01, 2024
I just signed up today and I have a red bar across the top of my screen that says "Some Features will stay blocked - Unusual behavior has been noticed on your account. Access to some features across the platform will stay blocked. This is a final d read more
0 upvote
3 Replies
Most Valuable Member | Diamond Partner
March 03, 2024 07:54
Hi @AlexQuebedeaux While you might not have paid for those leads, you downloaded them from a source where you didn't have explicit permission to em...read more
JGray30 on March 01, 2024
Hi For some reason people using HubSpot cannot export their contacts. Not sure why as they could before, then they could not. So I changed the setting from Off, and toggle to On. Under Settings. They still cant export. So I changed it from read more
1 upvote
3 Replies
Most Valuable Member | Diamond Partner
March 03, 2024 10:40
@JGray30 could you have one of them try logging in via incognito browser in chrome? user settings can be a little finicky sometimes, I'm wond...read more
ALieber on February 29, 2024
Good morning, If there is an error on a user email address, how can a super admin update the users email address?
0 upvote
1 Reply
Hall of Famer | Partner
February 29, 2024 09:38
Hi @ALieber , The super admin cannot do this, only users themselves: https://knowledge.hubspot.com/account-management/how-do-i-change-the-ema...read more
nyr1994 on February 28, 2024
Hello, I am looking for some guidance on migrating contacts between companies within one HubSpot account. Our organization is unique in the fact that we have 4 independently run companies under a single ownership umbrella that our team cross sel read more
0 upvote
5 Replies
Hall of Famer | Partner
February 29, 2024 09:56
@nyr1994 yes, by following these steps: https://knowledge.hubspot.com/records/associate-activities-with-records#associate-an-existing-activity-wit...read more
Solved
SUAE on February 28, 2024
Hello Community, I am a very basic beginner in HubSpot, please mind my own ignorance 😉 I am trying to link my email inbox such that any email received or sent using any email client is (1) creating a matching contact, and (2) listing acti read more
1 upvote
3 Replies
Accepted Solution
Thought Leader | Gold Partner
February 28, 2024 11:50
Hey Yes, you can send from gmail/chrome or from HubSpot. If you are using it from the phone you can always use the BCC address to get you send em...read more
MorganSallmen on February 26, 2024
Hello, I created an email signature using HubSpot's free signature generator tool and it looks great on all email platforms except Outlook. When I try to copy and paste it on Outlook, the social icons have a line underneath each one, horizontal read more
1 upvote
2 Replies
Thought Leader | Gold Partner
February 27, 2024 12:54
Hey @MorganSallmen can you shared the HTML that you are using?
XVang7 on February 26, 2024
I recently got a MacBook Pro on a trade. It has a mdm profile or remote management that say this MacBook is own by hubspot. I file a police report and etc. the officer that worked on my case search the serial number and it didn't came up as stolen o read more
0 upvote
1 Reply
Community Manager
February 26, 2024 16:53
Hey @XVang7 , thank you for reaching out. I will check more details with our team and let you know the next steps. Thank you, Pam
OHan on February 25, 2024
An account has illegally been using my credit card to pay for a HubSpot subscription for over 1 year. I do not have access to the account so I cannot cancel the subscription. My credit card also cannot cancel future payments. I've sen read more
0 upvote
1 Reply
Most Valuable Member | Diamond Partner
February 25, 2024 17:32
@OHan I'm sorry you've had to deal with the frustration and inconvenience that comes with having your credit card information stolen/misused. ...read more
MMezroui on February 23, 2024
I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more
Participant
February 26, 2024 16:08
Hi @MMezroui , Just a quick clarification. Do you want to input a number like 1.45 that equals 1h45min of time? Or are you happy to add this time a...read more
tonymga on February 23, 2024
I have been using successfully the Hubspot LiveChat in Wordpress for over a year. Today it gave me the following errors when I tried to access the inbox from within WordPress: Please try again There was a problem while connecting to default inbox. read more
0 upvote
1 Reply
Member
February 23, 2024 18:03
I forgot to mention that I am the SUPER ADMIN and Owner of this account. I have verified several times that I am granted all privileges as
ss987 on February 23, 2024
I have a problem because the access to technical support has dissapeared from my account
0 upvote
4 Replies
Hall of Famer | Partner
February 23, 2024 04:58
@ss987 there you go 🙂
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