Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • No Replies Yet
Benvenisti on December 02, 2022
When we create a new deal, the 2 checkboxes Add timeline activity from contact and Add timeline activity from company are selected by default. Can we change this set-up so no timeline activities from contact or company are added to the deal? We have read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 02, 2022 00:20
Hi @Benvenisti , Just to confirm, do the sales reps have access to the contact and company records? If yes, they could access the activities more
ecoyork on November 30, 2022
We have some alias's i've added under my main admin account. I''m able to see all alias there, however our users do not see the alias. How can i set the permissions so the users in our hubspot account or on a certain team "sales & marketing" read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 30, 2022 22:07
Hi @ecoyork , The personal email and aliases you're connecting under Settings > General > Email are only for you to see and more
JHudlajf on November 30, 2022
Hello. I connected my inbox which is a custom company mail. I connected the google calendar with the help of the app from the marketplace. (This syncs my meetings when I create them for a customer). I wanted to start using the booking read more
0 upvote
4 Replies
December 01, 2022 00:34
Hey, @06845 I am not quite sure what you mean by that. Can you be a little more specific if it is possible? 🙂
LLuik on November 29, 2022
Hello! Does anyone know how I can a) change the wording of the property 'Billing Start Date' & b) if it is possible to remove the option 'At Paymet'. Thanks so so much in advance!!
0 upvote
3 Replies
Community Manager
December 02, 2022 05:45
Hi @LLuik , You're very welcome! It looks like it's not possible to remove the 'At-Payment' option entirely since it's a default more
alapierre on November 28, 2022
we connected salesforce a few years ago however we no longer use this Hubspot support says " Yeah, so in this case you need to go here That is setti read more
0 upvote
5 Replies
November 30, 2022 08:56
hi I am an admin with full privileges SFDC was removed & is no longer active on the account (since the year 2019)
FDelvaux on November 22, 2022
Hello - for those on HubSpot enterprise and have Business Units Yesterday November 22 noticed that the possibility to select a business unit when creating a landing page has gone or changed! Also the feature of cloning a landing page and being abl read more
0 upvote
5 Replies
Top Contributor
November 29, 2022 07:23
Hey @FDelvaux I see what you mean, my bad. I'm often using BU and domain interchangably, as back in the days HubSpot worked with something more
PopMadden on November 22, 2022
Hello, I am new to Hubspot. I created a User with a email address but the Hubspot is associating the email address with another name. Is there a way to edit the User Names????
0 upvote
1 Reply
Community Manager
November 23, 2022 02:38
Hi @PopMadden , Thank you for reaching out! I wanted to share this help article that explains how to change a HubSpot user's email more
LeroyMearns on November 21, 2022
Hi I have been trying to change my email signature (html) for a while but I keep getting to see my old one when I send a mail how can i change this?
0 upvote
8 Replies
Hall of Famer | Partner
November 23, 2022 21:25
Hi @LeroyMearns , This is very odd. Do you have multiple inboxes, have you maybe changed it for one inbox, but not the one you're testing more
SBenson2 on November 18, 2022
Hi, I am using Outlook online (in Chrome) and have used Hubspot for months without any problems with getting open notifications from myself. Recently, though, when I look at my sent emails that I am tracking in Hubspot, Hubspot pops up a message s read more
0 upvote
2 Replies
Accepted Solution
November 18, 2022 10:21
Hi Karsten, That is very strange. I've been using Outlook web with Hubspot tracking for many months and have not seen this behavior. I even more
MBrannen-SUNTEX on November 17, 2022
Hello! I'm unable to send an invitation to Hubspot to an associate's Microsoft account, even though I have verified that I can receive the same Hubspot email invite on my personal account. My associate thinks it's due to an integration issue with he read more
0 upvote
2 Replies
November 18, 2022 14:07
Thanks Frank! We do not currently have a paid subscription as we're still a pretty small company. She's not receiving the invite at all (and has more
AAwachi on November 16, 2022
Hello, i've just created a hubspot account, succesfully linked it to my webpage with a private key and everything seems to be working, my assignment was to create a test platform for our webpage but now i'm getting asked for a link for the test, wha read more
0 upvote
1 Reply
Community Manager
November 17, 2022 01:33
Hi @AAwachi Thank you for reaching out! I'm not sure what you're refering to, can you explain what exact steps you're taking and more
restep on November 15, 2022
I am not getting any type of bell notifications on emails that are opened or replied to. We are using Gmail and have installed the extension as well. We have removed and reinstalled the extension, turned off all notifications, then turned back on an read more
0 upvote
2 Replies
Top Contributor | Diamond Partner
November 16, 2022 22:15
Hi @restep When you log into your HubSpot instance go into the top right and click the settings cog. On the right under Your more
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.