My reports were working fine this morning and then about 15 minuets ago I get this errors on Reporting - Reports "Your reports couldn't be loaded. Please try refreshing the page." I cleared cache and still having same issue. I can see one of read more
Hi @BruceCRE ,
Could confirm you're using a supported browser? https://knowledge.hubspot.com/account-security/browsers-supported-by-hubspot ...read more
My team is finding our storage is filling up with attachments. Manually deleting them one-by-one is taking hours and our reps are frustrated. We don't want to pay for a massive storage upgrade. What is your workflow for this? It's a real nightmare f read more
A few things that worked for us: we stopped attaching files directly whenever possible and switched to using file links from Google Drive or SharePoi...read more
Hello community, I have a new domain that I need to add to my account. Right now I'm managing two domains. I don't want to add another domain to my account. I do need HubSpot to recognize form submissions from a new domain that we have. Right read more
Hello I’m looking to use the Lead object in the Sales Workspace to help our sales team qualify inbound leads. However, I’ve run into an issue — when a Lead is associated with an Account, the Contact isn’t automatically associated as well. Is read more
I am sending emails via Gmail and have the chrome Hubspot extension I can't figure out how to do the below: * Automaictially add new contact when I send a mail BUT DO NOT log emails
Is there any help for FREE users? My issue is I USED to work for Glen Kelly Real Estate. I have been away due to family tragedy. I signed up yesterday for a free trial I guess? Somehow it has Glen Kelly Real Estate as my company. I need to change th read more
Welcome to the Community @SDonovan6 ! Glad it resolved itself. Sounds ike maybe it was a browser cache issue. That can cause outdated information to...read more
Hi all. I have recently made the move into fractional RevOps consulting and have new Hubspot clients. I am wondering what the easiest method is to provision access to client's Hubspot under a different domain? Do I need to request granted acces read more
Hi @JMillard4 ,
Typically, you would suggest that you're invited to a customer portal with your own email address – which then allows you to s...read more
Hey @LChu9 If a team member’s invite email bounces in HubSpot: Ask them to check their spam/junk folder. Confirm the email address is corre...read more
Hello, One of our coworkers were recently married and changed their last name IT has already updated their email address in Outlook but How do I change their email and name in Hubspot? i know how to change the name but its not allowing me to upd read more
Hi @cclark2 ,
This would have to be done by the user, it can't be done by an admin as if now. The user would have to login with their old addr...read more
Heya! I have a slightly complex question regarding user permissions. Here’s a quick overview of our process: A deal is first created in the Sales pipeline, where our sales team negotiates terms, fees, and documentation with the client. Fro read more
Greetings @KRosero , Yes this is technically possible. If you want to restrict visibility in Onboarding pipeline, then you need to modify the us...read more
Hi - I have installed the Add-In but in the Ribbon it does not show the check box for Logged / Tracked. Therefore I have to click the Sales Tools icon to ensure the email is logged/tracked. Any help would be appreciated
Hi all, One of our users can't login to his account - he's receiving the message to check his email fot 1 time login link but the email never comes. As an admin I've tried to reset his password but he never gets the email either. I've cleared ca read more
Hi @GJohnson79 , Thank you for posting to the Community! This could be a case where the user's email is bouncing on our servers. With that being...read more