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JQuelcutti on February 01, 2023
Hello I am having an issue with how the icons and social images are showing up having used your signature generator. The signature looks fine until I send the email and it comes through like the screenshot below (sent through Outlook 16.69.1). read more
0 upvote
0 Reply
BBirch on January 31, 2023
We created three new signatures today. And we're hosting the images on Google Drive. We successfully created and added the signatures to our selected clients - Spark, Apple, Outlook. Things looked to be fine for a while, then images stoppped loadin read more
0 upvote
3 Replies
Member
February 01, 2023 06:25
Hi Frank, The image settings are open and public. And all three accounts are working, but with intermittent “outages” where the bio pic and logo do n...read more
ZRyan8 on January 31, 2023
There was an outage on marketing today which has now been resolved. However, I still cannot access my account - nor can colleagues. Having just sent a business critical campaign with 3 further emails to send I am completely stuck and can't see read more
0 upvote
3 Replies
Member
January 31, 2023 18:01
The response I got from the form was ' Thank you for reaching out to HubSpot. Our automated systems have determined this HubSpot portal is not e...read more
HKirk on January 31, 2023
I have used the Hubspot chat but they could not help me connect my email with my new hubspot account. The system said This email address looks invalid & when I added Advanced Options it didn't like the IMAP 'That domain looks invalid'
0 upvote
1 Reply
Community Manager
February 01, 2023 11:30
Hi @HKirk , Thanks for reaching out! It seems you may have chatted with our sales team since you're a free user. You've come to the righ...read more
tedmarx38 on January 31, 2023
New user here. I've set this up with my Exchange business email and it works fine the first time I send an email to someone. However, if I send a second email (not a response, forward etc, but a new email altogether), it's not registering when or read more
0 upvote
1 Reply
Community Manager
February 01, 2023 11:43
Hi @tedmarx38 , Welcome to the Community and HubSpot! Thank you for reaching out 🙂 Would you be able to specify which HubSpot ex...read more
Solved
SSVV on January 31, 2023
Hello, i am new here. I need a solution, for my tasks. In the tasks is a preset with assigned employee. How can i change the preset, so i can see all data, from every one and not only from me. i want that as a preset. Otherwise i have always cli read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 31, 2023 07:11
Hi @SSVV , First, remove the assignee filter (1), then save the view (2). After saving, you can both pin the view and make it the default (3/4...read more
parthmehta on January 31, 2023
Hello, About 20 minutes my 2 emails got disconnected on hubspot and now when i am trying to reconnect it, below error is being displayed on the screen. I am using the free version. Can you please let me know what is the issue and solve it read more
0 upvote
1 Reply
Community Manager
January 31, 2023 12:12
Hi @parthmehta , Thank you for reaching out! This may be related to an incident earlier regarding connected inboxes outlined in this re...read more
JCheung5 on January 31, 2023
Hi, I'm hoping someone can help me here. My Hubspot in Outlook will not launch eventhough I have removed it and re-added it several times and even tried logging my computer off and on and still doesn't work. I think the issue is related to the fac read more
0 upvote
3 Replies
Member
February 01, 2023 11:03
Hi Mia, I've uninstalled and reinstalled hubspot sales extension in my outlook and also re-sync but still doesn't work. This is what I get - hubspo...read more
tranquangphuc on January 27, 2023
I cannot connect to a domain due to error: This domain was added by another HubSpot customer. Unfortunately, I cannot access to my old account (22267871) that has connected to the domain (as describe in https://knowledge.hubspot.com/domains- read more
0 upvote
2 Replies
Participant
January 31, 2023 06:27
Hi Mia, Thank you for reaching out to me. My current account is 23881778. I would like to connect to the domain www.tinhvi.vn <>. But it ...read more
wdunning66 on January 27, 2023
When entering my IP to block email tracking, Hubspot shows my IP6 address, which is always changing (thanks FIOS). Is it possible to enter my IP4 address and have it work?
0 upvote
1 Reply
Community Manager
January 27, 2023 15:13
Hello, @wdunning66 happy Friday! thank you for posting in our Community! I want to add our top experts to this conversation @chrisworqflow @Josh...read more
Solved
WBeasley on January 26, 2023
I have invited a member of our team as a "view only" user in Hubspot, but somehow he is inadvertently creating new companies and contacts whenever he sends emails. Is there a permissions setting that I have overlooked? I don't want him accidentally read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 26, 2023 08:23
Hi @WBeasley , As far as I know, there isn't any setting which would prevent this, unfortunately. Even with the most limited permissions, user...read more
AHarrison02 on January 26, 2023
I have changed my Account name and my email sent from address, but is not reflecting that when sending emails. In the sent emails there is still XY from "old account name" appears. How can I update it?
0 upvote
1 Reply
Hall of Famer | Partner
January 26, 2023 04:04
Hi @AHarrison02 , Are you referring to emails sent from your connected personal inbox or to emails sent from a conversations inbox ? ...read more
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