Hello I am getting error Not authorized Hold on. Your email sending capabilities are on hold for a bit due to a deliverability concern. A member of the HubSpot email team will contact you soon. Some please help me what i should I do in this case
When I open up the Sales Dashboard and click on leads, I can click the lead, and a preview window pops up. I found the way to modify this with no issues. The issue is if my reps click on the top of that card (the link to the contact) they will get a read more
Thank you for sharing a quick video, gives much clarity! Unfortunately the view you are referring is set by default and there's not a way to modi...read more
Hi, I'm having trouble with tracking incoming emails. All settings appear to be correctly configured, and I've successfully used HubSpot in the past. When I send an email to a customer with BCC tracking enabled, it gets logged in HubSpot. However, w read more
Hi @MMoroder ,
Unless I'm missing something, the BCC alone is not sufficient for email reply tracking, see these requirements here: https://k...read more
Some of our team are currently experiencing issues when removing contacts from a list or logging activity on a contact from the list on a seperate tab. If they remove someone from the list, the list automatically refreshes and moves to the contact a read more
@cmdor I'm not sure if I have the full context of what you're doing but it sounds like you're manually removing and adding contacts to lists.
...read more
Hi, if my plan would support the choice of the region where I want to store the data, and I would choose a region on Europe, would all my data (including user credentials and profiles) be stored in Europe on not in US?
Hi @EPecorari ,
This page outlines which data would be processed where: https://knowledge.hubspot.com/account-security/hubspot-cloud-infrastr...read more
Hey folks, We just got migrated to the new Seat functionality yesterday. Unfortunately, it's now blown up my week trying to reconfigure and reassign our teams so they can still function. While I'm pretty sure that we'll end up on the wrong e read more
@Adam_W I agree, it's confusing and difficult to explain to clients. It's not perfect, but a good rule of thumb is:
Core Seat = Marketing Team,...read more
Hi, my colleague doesn't receive Hubspot verification code through her email when trying to log into Hubspot - May I ask if you can check whether it's bounced from your side and send her the resubscription email?
Hi @HTran76
This is a community of volunteers. I recommend reaching out to HubSpot Support via your portal and would recommend not sharing y...read more
Problem: Our website is hosted via Wordpress. Everytime we add the A Records to our DNS, our website stops working. I was able to add the CNAME to it, but not the A Records. Question: How can I complete the primary domain setup without adding read more
If your actual website is hosted outside of HubSpot you can not connect your main domain. Instead you will have to connect a sub-domain to host HubSpo...read more
Hi, I'm the admin of a free HubSpot portal. After migrating our domain email from Gmail to Microsoft 365, some of our users are no longer receiving HubSpot notification or login emails. Their HubSpot accounts already exist (e.g. Ashish@OnBenchMark.c read more
I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their read more
Hi, We have a signature made from the HubSpot template and experience some issues, namely: 1. Sometimes the images and icons in the signature do not get displayed unless the recipient manually displays them 2. In e-mail chains, the signature fe read more
Hi @AMartak ,
Regarding the first issue: this is based on the recipient's email client settings in most cases. It is common for the settings t...read more
Hello All, I am looking for some help and I wondered if you would know a solution for my issue. We currently cannot seem to figure out a way to do this with workflows, other than using something external like Zapier or Boomi. Scenario: Our read more
Hi @JBell342 ,
The key to this is setting up one workflow per day / person and leveraging the workflow working hours feature: https://knowled...read more