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Résolues
JRGies le Mai 13, 2025
I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their Lire la suite
0 Mention J'aime
5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 14, 2025 00:04
Hi @JRGies , They would simply have to add you as a user: https://knowledge.hubspot.com/account-management/add-and-remove-users Once t...Lire la suite
Résolues
AMartak le Mai 09, 2025
Hi, We have a signature made from the HubSpot template and experience some issues, namely: 1. Sometimes the images and icons in the signature do not get displayed unless the recipient manually displays them 2. In e-mail chains, the signature fe Lire la suite
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2 Réponses
Solution Acceptée
Expert reconnu | Partenaire solutions Diamond
Mai 09, 2025 11:05
Hi @AMartak , Regarding the first issue: this is based on the recipient's email client settings in most cases. It is common for the settings t...Lire la suite
Résolues
JBell342 le Mai 09, 2025
Hello All, I am looking for some help and I wondered if you would know a solution for my issue. We currently cannot seem to figure out a way to do this with workflows, other than using something external like Zapier or Boomi. Scenario: Our Lire la suite
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3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 09, 2025 05:01
Hi @JBell342 , The key to this is setting up one workflow per day / person and leveraging the workflow working hours feature: https://knowled...Lire la suite
MKeith9 le Mai 08, 2025
Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that Lire la suite
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2 Réponses
Gestionnaire de communauté
Mai 12, 2025 10:52
Hello @MKeith9 , and thank you for the heads-up, @JessicaBaskey . I can confirm the email bounced, and I have since unbounced it. Everyt...Lire la suite
Résolues
Happiest4 le Mai 08, 2025
Hi community, We use Google auth for sign in on our account and have since changed the Google domain, so Hubspot prevents sign in. we can't sign in to raise it with Hubspot support. How might we resolve this? We are using a trial/free ac Lire la suite
0 Mention J'aime
2 Réponses
Solution Acceptée
Gestionnaire de communauté
Mai 08, 2025 03:03
Hi @Happiest4 and welcome, it's a pleasure to have you here! 🤗 Thank you for reaching out to the HubSpot Community! I have found a similar p...Lire la suite
Résolues
drewwhis le Mai 07, 2025
Has anyone run into this issue/solved this issue? A HubSpot user signs up with their Apple ID (Sign in with Apple) and uses "Hide My Email" to create their account with an "@privaterelay.appleid.com" email address. When the user tries to log Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 08, 2025 00:13
Hi @drewwhis , Step 1 here would be to work through these troubleshooting steps: https://knowledge.hubspot.com/marketing-email/not-receiving-...Lire la suite
Résolues
DriveYourAceOff le Mai 07, 2025
Hello, I need to know how to change the starting invoice number for our invoices. I know how, but it won't let me go back to where I need to. Here is my issue. I wanted to change the starting number to 250501, but accidently changed it to 2500501 a Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Contributeur de premier rang
Mai 07, 2025 15:11
You can try to see if you can modify that initial invoice number via the API. The API request to pull the list of existing invoices could look li...Lire la suite
Résolues
BJordan36 le Avril 29, 2025
I have set up all of my DNS records between Hubspot and my domain provider. However, when I go back to Hubspot to confirm all of the records have been entered properly and propogated, I click on the continue button for "Setup for www.website.com i Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Expert reconnu | Partenaire solutions Platinum
Avril 29, 2025 13:40
Hi @BJordan36 - If you log in the next day and you see "Ready to be continued" again, this is an indication that something is not correct w...Lire la suite
BBetts0 le Avril 28, 2025
Hi There, I have created a HubSpot Account and I am trying to log into it, I am not receiving the email because it looks like that there needs to be some hubspot emails allowlisted forst which may not have been done previously. But I cannot get Lire la suite
0 Mention J'aime
3 Réponses
Gestionnaire de communauté
Avril 29, 2025 03:52
Hi @BBetts0 , Thanks for the details! It looks like you might have inadvertently unsubscribed from all HubSpot communications, and tha...Lire la suite
vmajor le Avril 26, 2025
I have a brand new email address, I try to sign up using this new email address, I reach the stage when Hubspot sends an email that should provide the PIN to verify, but instead of the PIN I get this: Looks like you already have an account Lire la suite
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2 Réponses
Participant
Avril 30, 2025 19:57
Thank you for your reply. No, there is no chance because the email is newly created. I administer the websites, Hubspot and email provision. The work...Lire la suite
Résolues
vmajor le Avril 26, 2025
I am trying to manage the primary domain, but I cannot because a message shows up saying that I need "domain setrtings permission" and to "contact the administrator". I am the administrator.
0 Mention J'aime
2 Réponses
Solution Acceptée
Contributeur de premier rang
Avril 27, 2025 08:19
What HubSpot tiers do you have, and which domain are you trying to change? If you're trying to change a primary email sending domain, you need to hav...Lire la suite
Résolues
JBeacon le Avril 25, 2025
When I added a Company Name or Company Domain in the past Hubspot would automatically add Company details such as Telephone, address etc.. Just recently this has stopped working. Does anyone know why and/or how I can remedy this?
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Avril 25, 2025 11:32
Hi @JBeacon , It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-insight...Lire la suite
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