Some of our team are currently experiencing issues when removing contacts from a list or logging activity on a contact from the list on a seperate tab. If they remove someone from the list, the list automatically refreshes and moves to the contact a Leer más
@cmdor I'm not sure if I have the full context of what you're doing but it sounds like you're manually removing and adding contacts to lists.
...Leer más
Hi, if my plan would support the choice of the region where I want to store the data, and I would choose a region on Europe, would all my data (including user credentials and profiles) be stored in Europe on not in US?
Hi @EPecorari ,
This page outlines which data would be processed where: https://knowledge.hubspot.com/account-security/hubspot-cloud-infrastr...Leer más
Hey folks, We just got migrated to the new Seat functionality yesterday. Unfortunately, it's now blown up my week trying to reconfigure and reassign our teams so they can still function. While I'm pretty sure that we'll end up on the wrong e Leer más
@Adam_W I agree, it's confusing and difficult to explain to clients. It's not perfect, but a good rule of thumb is:
Core Seat = Marketing Team,...Leer más
Hi, my colleague doesn't receive Hubspot verification code through her email when trying to log into Hubspot - May I ask if you can check whether it's bounced from your side and send her the resubscription email?
Hi @HTran76
This is a community of volunteers. I recommend reaching out to HubSpot Support via your portal and would recommend not sharing y...Leer más
Problem: Our website is hosted via Wordpress. Everytime we add the A Records to our DNS, our website stops working. I was able to add the CNAME to it, but not the A Records. Question: How can I complete the primary domain setup without adding Leer más
If your actual website is hosted outside of HubSpot you can not connect your main domain. Instead you will have to connect a sub-domain to host HubSpo...Leer más
Hi, I'm the admin of a free HubSpot portal. After migrating our domain email from Gmail to Microsoft 365, some of our users are no longer receiving HubSpot notification or login emails. Their HubSpot accounts already exist (e.g. Ashish@OnBenchMark.c Leer más
I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their Leer más
Hi, We have a signature made from the HubSpot template and experience some issues, namely: 1. Sometimes the images and icons in the signature do not get displayed unless the recipient manually displays them 2. In e-mail chains, the signature fe Leer más
Hi @AMartak ,
Regarding the first issue: this is based on the recipient's email client settings in most cases. It is common for the settings t...Leer más
Hello All, I am looking for some help and I wondered if you would know a solution for my issue. We currently cannot seem to figure out a way to do this with workflows, other than using something external like Zapier or Boomi. Scenario: Our Leer más
Hi @JBell342 ,
The key to this is setting up one workflow per day / person and leveraging the workflow working hours feature: https://knowled...Leer más
Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that Leer más
Hi community, We use Google auth for sign in on our account and have since changed the Google domain, so Hubspot prevents sign in. we can't sign in to raise it with Hubspot support. How might we resolve this? We are using a trial/free ac Leer más
Hi @Happiest4 and welcome, it's a pleasure to have you here! 🤗 Thank you for reaching out to the HubSpot Community! I have found a similar p...Leer más
Has anyone run into this issue/solved this issue? A HubSpot user signs up with their Apple ID (Sign in with Apple) and uses "Hide My Email" to create their account with an "@privaterelay.appleid.com" email address. When the user tries to log Leer más
Hi @drewwhis ,
Step 1 here would be to work through these troubleshooting steps: https://knowledge.hubspot.com/marketing-email/not-receiving-...Leer más