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CSchmit5 en Marzo 24, 2023
Spoiler (Resaltar para leer) I unintentionally deleted our whole organization account (ID: 26706228 ), as I wanted to delete my personal profile. Is there any possibility to restore the account? Our whole knowledge base is in it (350+ pe Leer más
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2 Respuestas
Miembro
Marzo 24, 2023 11:44
Thank you Carsten for the fast reply Do you have any idea on how long this takes on average? Kind regards, CSchmit
Smiley_Nelson en Marzo 23, 2023
I have 15 Lifestyle Change categories. How do I generate a report that shows each category and the cases that are under each category? I want to be able to scroll and see all of my cases and see the status of each.
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1 Respuestas
Miembro del salón de la fama | Partner
Marzo 23, 2023 22:05
Hi @Smiley_Nelson , There is a default report under Menu > Reports > Reports > Create report. Use the search bar in the top left corn...Leer más
Resuelta
Zayne en Marzo 23, 2023
For some reason whenever I need to pick an account in HubSpot, the default one is my developer account. I can't find where to change this. Can someone please point me in the right direction ?
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Marzo 23, 2023 22:17
Hi @Zayne , By hovering over a portal, you should see the option to pin / unpin a portal, could you try that? Best regards
SWinklerHelo en Marzo 23, 2023
Hi community, First time user, first issue to ask about. One my team members is attempting to use the "Sync from Google Contacts" extension (or do we call it a plug-in?) but needed some sort of permission from the admin (me). I received the followi Leer más
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2 Respuestas
Miembro
Marzo 23, 2023 13:59
Thank you. The last bit of that video was what I needed. But I *think* all I have to do is toggle "allow use to export data" and the "Sync from Google...Leer más
NHiestermann en Marzo 23, 2023
Hi, I have my currency set to South African Rands, but half my deals are showing in USD and half in ZAR. When I try to quote, it now is making my quote USD. I am unable to quote because everything is reverting to USD. You can see the below screensh Leer más
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2 Respuestas
Miembro
Marzo 23, 2023 22:51
Hi Pam The deals were already there and then changed to USD, so sometimes I will create a new deal and it’s in ZAR and sometimes it goes into USD. Thi...Leer más
HDiDomenico en Marzo 22, 2023
Hi! I'm working on setting up the signatures for our company, and they are not displaying properly when the recipient opens the email on a Mac (we've tried on two different computers, both using Outlook - one web and one app). I found how to fix t Leer más
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2 Respuestas
Participante
Marzo 23, 2023 05:26
Thanks, Pam. I read through both of those (and every other thread I could find), but didn't see any that address the problem I'm having with the web...Leer más
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APBorges en Marzo 20, 2023
How do I move properties between groups?
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Marzo 20, 2023 22:16
Hi @APBorges , Under Settings (gear icon) > Properties , search your property, select it, then click Add to group . I've numbered the s...Leer más
AClairet en Marzo 20, 2023
Hey community, Hoping this make people interract as I come across this issue often. When sending emails from Gmail (with Hubsport integration), logging the email will also automatically log its attachements, which are sometime heavy. This ma Leer más
1 Me gusta
1 Respuestas
Administrador de la comunidad
Marzo 20, 2023 13:55
Hello, @AClairet thank you for posting in our Community! Currently, it is only possible to turn on and off the option below as the screenshot...Leer más
lvn en Marzo 20, 2023
I can’t change the billing company name as the Edit button is greyed out and it gives me the “We aren't able to process your request through this page. Please contact your account manager directly.” message. I have updated the company name in th Leer más
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3 Respuestas
Administrador de la comunidad
Marzo 21, 2023 05:47
Hi @lvn , Thanks for the screenshot! I looked into this internally, and you'll need to contact HubSpot's billing team to get your compa...Leer más
DHaven en Marzo 19, 2023
I get the following screenshot on Firefox and Chrome with my Macbook: I just got the SEO certification, and the site told me to go https://connect.com to make an account for it. I can't do that with this issue.
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3 Respuestas
Administrador de la comunidad
Marzo 22, 2023 06:51
Hi @DHaven , That does sound odd indeed! Just to confirm, you are seeing this message when you click on the login button on this page cor...Leer más
SeeOurBeach en Marzo 16, 2023
Is there somewhere in Hubspot to turn off auto-creation of contacts from Direct Traffic? (i.e. Hubspot embeded analytic code in web pages) I found a setting labelled "Allow tracked events to update contact properties" and set it to OFF but it di Leer más
Participante
Marzo 20, 2023 09:23
Ah! Thanks for pointing out that help page, Karsten. I followed the instructions up to the line: Click to toggle the Collect data from web...Leer más
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Diablo en Marzo 16, 2023
Hi, I am sending email to contacts through Outlook, I can see all the on the Last Activity Date all the contacts I have sent them email, but when we go to the Companies tab and filter with Last Activity Data we only get a few contact, are we do Leer más
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2 Respuestas
Accepted Solution
Colaborador líder | Partner
Marzo 16, 2023 13:25
Hi @Diablo , I think the issue here is that you are trying to get the same results from two different objects in HubSpot. Contacts and C...Leer más
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