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cjb007 on February 02, 2023
I already filled out the form a lot of times since that was the process but I haven't received any response. The community manager I talked to didn't understand my problem and now it's been a week that our SUPERADMIN is not working. We need it to be read more
0 upvote
0 Reply
Launchfire on February 02, 2023
Good morning! My staff was hopeful to use the "Connect your inbox" functionality offered by Hubspot. This component can be connected by clicking "Connect personal email" on Settings > General at the Email tab. Our email is hosted by Googl read more
0 upvote
0 Reply
behelpful on February 01, 2023
Hi, I am sorry but I did not see the deactivation email I received in January and know all the information is gone. Is there any way to restore the information on my acount, please? Thank you!
0 upvote
1 Reply
Hall of Famer | Partner
February 01, 2023 21:21
Hi @behelpful , You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/ac...read more
JQuelcutti on February 01, 2023
Hello I am having an issue with how the icons and social images are showing up having used your signature generator. The signature looks fine until I send the email and it comes through like the screenshot below (sent through Outlook 16.69.1). read more
0 upvote
1 Reply
Community Manager
February 01, 2023 13:15
Hi @JQuelcutti , Thank you for reaching out! It sounds like this is related to how Outlook is displaying your signature. Can you pl...read more
BBirch on January 31, 2023
We created three new signatures today. And we're hosting the images on Google Drive. We successfully created and added the signatures to our selected clients - Spark, Apple, Outlook. Things looked to be fine for a while, then images stoppped loadin read more
0 upvote
3 Replies
Member
February 01, 2023 06:25
Hi Frank, The image settings are open and public. And all three accounts are working, but with intermittent “outages” where the bio pic and logo do n...read more
ZRyan8 on January 31, 2023
There was an outage on marketing today which has now been resolved. However, I still cannot access my account - nor can colleagues. Having just sent a business critical campaign with 3 further emails to send I am completely stuck and can't see read more
0 upvote
3 Replies
Member
January 31, 2023 18:01
The response I got from the form was ' Thank you for reaching out to HubSpot. Our automated systems have determined this HubSpot portal is not e...read more
JHerzog6 on January 31, 2023
I have been logged out of my own admin account and blocked from entering. I've been investing my data, information, and analytics with HubSpot over 4 years. I was told the best I can do is post to the community page for potential options. My entire read more
0 upvote
6 Replies
Member
February 02, 2023 08:23
Hello Kristen, When should I expect a follow-up? My newsletter campaign and entire list of contacts have been compromised. Im here to cooperate i...read more
HKirk on January 31, 2023
I have used the Hubspot chat but they could not help me connect my email with my new hubspot account. The system said This email address looks invalid & when I added Advanced Options it didn't like the IMAP 'That domain looks invalid'
0 upvote
1 Reply
Community Manager
February 01, 2023 11:30
Hi @HKirk , Thanks for reaching out! It seems you may have chatted with our sales team since you're a free user. You've come to the righ...read more
tedmarx38 on January 31, 2023
New user here. I've set this up with my Exchange business email and it works fine the first time I send an email to someone. However, if I send a second email (not a response, forward etc, but a new email altogether), it's not registering when or read more
0 upvote
2 Replies
Member
February 01, 2023 11:57
Hi, I'm using HubSpot Sales as an extension added to Microsoft Outlook.
Solved
SSVV on January 31, 2023
Hello, i am new here. I need a solution, for my tasks. In the tasks is a preset with assigned employee. How can i change the preset, so i can see all data, from every one and not only from me. i want that as a preset. Otherwise i have always cli read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 31, 2023 07:11
Hi @SSVV , First, remove the assignee filter (1), then save the view (2). After saving, you can both pin the view and make it the default (3/4...read more
parthmehta on January 31, 2023
Hello, About 20 minutes my 2 emails got disconnected on hubspot and now when i am trying to reconnect it, below error is being displayed on the screen. I am using the free version. Can you please let me know what is the issue and solve it read more
0 upvote
1 Reply
Community Manager
January 31, 2023 12:12
Hi @parthmehta , Thank you for reaching out! This may be related to an incident earlier regarding connected inboxes outlined in this re...read more
JCheung5 on January 31, 2023
Hi, I'm hoping someone can help me here. My Hubspot in Outlook will not launch eventhough I have removed it and re-added it several times and even tried logging my computer off and on and still doesn't work. I think the issue is related to the fac read more
0 upvote
4 Replies
Community Manager
February 02, 2023 12:14
Thanks for the screenshot @JCheung7 ! Could you please follow the instructions in this Knowledge base article ? If this doesn't help, please a...read more
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