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Gelöst
TClegg82 on März 04, 2026
I have created 10 custom fields and then deleted 4, which should mean i have 4 to use, but its still limiting fucntionatiliy and wont let me do anything. Ive tried incogneto mode and closing down etc and its still not working, can anyone help?
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
März 04, 2026 05:34
Hi @TClegg82 , Have you checked whether these properties are still sitting in the archived tab? Have you checked, too, whether...Beitrag ansehen
Gelöst
KWholesale on März 03, 2026
I am on a Free tier and I am trying to change my email since I do not have access to my old email. It is give me error and asking to contact customer support, and I cannot reach customer support because I am on free tier. I need to get this issue fi Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Teilnehmer/-in
März 04, 2026 08:40
Hi KWholesale I've seen this issue before if the new email is already tied to a HubSpot account. Try logging in to HubSpot with your new emai...Beitrag ansehen
CFinger on März 03, 2026
I have been struggling to set up my email notifications and I'm at a loss for what to do. I get the email after I import contacts, but not when I have tasks or a daily digest. Here are the things I have done: 1. Made sure my notification sett Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
März 04, 2026 07:32
Hey @CFinger and welcome, we are delighted to have you here! I just had a look and couldn't see a bounce. Could you please, via DM, share the e...Beitrag ansehen
Gelöst
khangvu1416 on März 03, 2026
Hi everyone, We started using a HubSpot Free account in early 2025. At that time, we had access to most core tools such as email, deals, invoices, etc. Our setup included: 1 Super Admin 4 Core seats Everything was working normally. Lat Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
März 03, 2026 05:19
Hi @khangvu1416 , Don't shoot the messenger: There is, as far as I know, no way to restore your previous situation. Yes, the policy around fre...Beitrag ansehen
HShukla4 on März 03, 2026
Why I don't get verification code or password reset link on my mail which I registered for my hubspot account.
0 Likes
3 Antworten
Community-Manager/-in
März 04, 2026 13:11
Hi @HShukla4 , and thanks for sharing these details. I have unbounced this user, you should be all set! Have a lovely day! Bérangère
Gelöst
Vpages75 on Februar 26, 2026
Impossible to change COUNTRY
0 Likes
5 Antworten
Akzeptierte Lösung
Stratege/Strategin | Elite Partner
März 02, 2026 22:43
Contact your account's super admin. This is likely due to your user profile not having permissions to edit that specific property.
Gelöst
MGreene09 on Februar 26, 2026
We need to be able to set default activity association rules for Projects like we can with Companies/Contacts/Deals. Project records can miss required context if associations to emails/calls etc aren't accurately logged.
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Februar 26, 2026 06:54
Hi @MGreene09 , I'm sure the product team is already working on this. In any case, the best place for these kinds of requests is the ideas sec...Beitrag ansehen
Gelöst
RobL26 on Februar 24, 2026
Hello all, I have a sales profile with all settings enabled to view other team members emails, notes and activity. After refreshing I still cannot view past activity on my accounts. Is there a setting I am missing?
0 Likes
1 Antwort
Akzeptierte Lösung
HubSpot-Alumnus/Alumna
Februar 24, 2026 18:13
Hi @RobL26 RobL26, Thank you for posting your question! I have 4 knowledge base articles that explain the most common reasons someone “has ...Beitrag ansehen
HBlythe5 on Februar 24, 2026
My colleague is not receiving her OTP emails and so can't logon. Has anyone got any ideas how we can get her access? We have added her mobile number to her account but without access we can't change the preferred OTP method. All help gratef Beitrag ansehen
0 Likes
1 Antwort
HubSpot-Alumnus/Alumna
Februar 24, 2026 09:55
Hi there @HBlythe5 Thank you for posting your question. I went ahead and unbounced your colleague's email. Please let me know if you need addi...Beitrag ansehen
Gelöst
MvanderMerwe on Februar 23, 2026
Good day, How do I update my company name on my account? Thanks Melony
0 Likes
2 Antworten
Akzeptierte Lösung
Trendsetter/-in | Diamond Partner
Februar 23, 2026 16:24
Hi @MvanderMerwe , Here's the article on that: https://knowledge.hubspot.com/account-management/update-your-account-name-and-company-informat...Beitrag ansehen
MvanderMerwe on Februar 23, 2026
Good day, I'm trying to access my free account to upgrade to a starter/professional account. When logging into my account, an authentication code was sent, but I never receive it. I clicked on resend, but still do not receive it. I've checked Beitrag ansehen
0 Likes
3 Antworten
Community-Manager/-in
Februar 23, 2026 15:32
Hey @MvanderMerwe ! You'll want to click your profile icon in the upper righthand corner of your Community homepage > click "Message." I've al...Beitrag ansehen
Gelöst
MMClavijoLópez on Februar 23, 2026
Hello! I am new with Hubspot. I have been trying to change the email I use to sign in, but I have been getting an error message " Error No se pudo actualizar la dirección de correo electrónico. Inténtalo de nuevo o introduce una nueva dirección de Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Trendsetter/-in | Diamond Partner
Februar 23, 2026 14:00
This usually happens for one of two reasons: The email you’re trying to switch to already exists as a HubSpot user somewhere (another portal, a...Beitrag ansehen
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